ServiceNow

Senior Software Engineer, DevOps - Moveworks

ServiceNow$120K — $160K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in DevOps engineering
  • Strong ownership and leadership in complex platform and infrastructure initiatives
  • Expertise in designing and managing AWS cloud infrastructure
  • Knowledge of network troubleshooting and VPN, AWS VPC, DNS
  • Experience with Kubernetes and Istio deployment
  • Familiar with disaster recovery processes and security measures
  • Proficient with CI/CD tools such as Jenkins, Terraform, Ansible, Helm

Responsibilities

  • Build and scale Moveworks AI cloud infrastructure and developer platform
  • Collaborate with multiple teams to identify and fulfill DevOps needs
  • Design and manage secure, scalable, and resilient cloud infrastructure
  • Establish CI/CD pipelines with full automation for application stack management
  • Enhance infrastructure security in partnership with the security team

Benefits

  • Flexible work personas with options for remote work
  • Opportunities to tackle challenging problems in a startup environment
  • A culture of ownership and trust in a distributed work model
Full Job Description
Job Description
  • Responsible for building and scaling the Moveworks AI cloud infrastructure and developer platform
  • Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects
  • Design, build, and manage the Moveworks cloud infrastructure across many regions / clouds ensuring security, scalability, performance, observability, resilience, and cost optimization
  • Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments
  • Work with Moveworks' security team on enhancing the security posture of the infrastructure


Qualifications
  • 5+ years of experience in DevOps engineering
  • Hands on technical member with a strong sense of ownership - proactively leading complex platform and infrastructure initiatives from conception through delivery and measurement
  • Strong technical expertise in designing and building AWS (or other) cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other cloud services
  • Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues
  • Experience with deploying and managing Kubernetes clusters, Istio, etc.
  • Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc.
  • Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc.
  • An appetite for working at a startup pace on challenging problems with a high degree of ownership


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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