Senior Software Account Representative - Madison

Thryv

$96K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of direct sales experience required, ideally in SaaS.
  • 2+ years in an outbound sales full cycle role.
  • Strong understanding of the Thryv product suite and industry.
  • Exceptional written and verbal communication skills with high emotional intelligence.
  • Excellent time and organizational management skills.
  • Ability to independently conduct remote sales presentations.
  • Proficient in MS Office and quick to learn new software systems.
  • Valid driver’s license with a 25% driving requirement.

Responsibilities

  • Increase penetration in existing client base and drive new sales.
  • Engage existing clients to enhance relationships and identify new opportunities.
  • Prospect for new SaaS clients through networks and referrals.
  • Execute defined operational processes with precision.
  • Participate actively in sales meetings and training sessions.

Benefits

  • World-class training provided.
  • Support from a recognized company with over 125 years of experience.
  • Focus on growing local business market share.
  • Opportunity to educate clients on solutions that drive business success.
  • Collaborate with marketing and technology teams on sales strategies.
Full Job Description
  • This role is responsible for increasing Thryv's penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 25% of the time.
  • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
  • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
  • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.


In This Role, You'll Get To:

  • Help grow local business market share
  • Defend small business America and the American Dream
  • Work with existing clients and hunt for new business
  • Become SaaS (software as a service) experts
  • Receive world-class training
  • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
  • Educate and guide prospects through the buyer's journey to help them learn how Thryv can grow their business
  • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies and ideas to advance our company's values, unique culture and vision for the future


We Are Looking for People Who:

  • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
  • Who are engagement gurus while properly managing expectations
  • Have the desire and commitment to do what it takes to be successful in sales
  • Have a positive outlook and a strong ability to take responsibility for their successes and failures
  • Goal oriented...you're known for destroying your sales goals
  • Persuasive...you can explain software solutions in simple terms
  • Exceed sales quotas and expectations
  • Build and nurture a pipeline of prospects and close deals
  • Develop great solutions to help customers WIN!
  • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.


Basic Qualifications

  • 3+ years of direct sales experience required (preferably in a SaaS role or company)
  • 2+ years' experience in outbound sales (full sales cycle) role required
  • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
  • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
  • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
  • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
  • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
  • 25% driving requirement and valid drivers license.
  • Must live local to the city of the job posting (within a 1-hour commute)


Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant's competencies and qualifications such as experience and education, and other job-related reasons.

The estimated on-target earnings (OTE) for this role, which includes hourly rate and incentives, is $96,800 with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate's location and may vary from the figure listed above.

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