Senior Site Reliability Engineer

TeamViewer Germany GmbH

$125K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
  • 5+ years in SRE, DevOps, or software development roles.
  • Strong experience with Microsoft Azure; familiarity with AWS or GCP is a plus.
  • Proficient in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD).
  • Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes).
  • Knowledge of databases (e.g. MS SQL, Postgres).
  • Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus).

Responsibilities

  • Design, build, and maintain Azure cloud infrastructure for TeamViewer's global SaaS platform.
  • Manage and optimize Kubernetes-based containerized platforms using GitOps workflows.
  • Deploy feature and maintenance releases effectively.
  • Develop and enhance monitoring, alerting, and automation systems for 24/7 service reliability.
  • Continuously improve infrastructure through automation and Infrastructure-as-Code techniques.
  • Participate in on-call rotations to troubleshoot incidents and resolve operational issues.
  • Proactively identify and mitigate reliability risks, promoting innovation and improvements.

Benefits

  • Competitive compensation and bonuses.
  • Flexible PTO and paid holidays.
  • 401(k) with employer matching.
  • Comprehensive health insurance package with 100% employer-paid medical coverage.
  • Up to 12 weeks of parental leave.
  • 100% employer-paid short-term and long-term disability insurance.
  • Quarterly teambuilding events and leadership luncheons.
Full Job Description
As a Senior Site Reliability Engineer at TeamViewer, you'll be a key player in ensuring the reliability, scalability, and performance of our Azure-based SaaS platform. You'll work with a forward-thinking team that powers our core products and services, delivering a seamless experience to users worldwide. This role offers the opportunity to shape the future of our platform, drive automation, and work with cutting-edge cloud-native technologies. Responsibilities - Design, build, and maintain highly available, secure, and scalable Azure cloud infrastructure supporting TeamViewer's global SaaS platform. - Manage, scale, and optimize Kubernetes-based containerized platforms, leveraging GitOps workflows for declarative infrastructure and application management. - Deploy feature and maintenance releases. - Develop and enhance monitoring, alerting, and automation systems to guarantee 24/7 service reliability. - Continuously improve infrastructure through automation and Infrastructure-as-Code. - Participate in on-call rotations, troubleshoot incidents, and ensure rapid resolution of operational issues. - Proactively identify and mitigate reliability risks, driving innovation and continuous improvement. Requirements - Degree in Computer Science, Software Engineering, IT, or equivalent practical experience. - 5+ years in SRE, DevOps, or software development roles. - Strong experience with Microsoft Azure (AWS or GCP is a plus). - Proficiency in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD). - Familiarity with programming languages and scripting (including PowerShell). - Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes). - Knowledge of databases (e.g. MS SQL, Postgres). - Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus). - Understanding of distributed systems, parallel programming, and test automation. - Solid grasp of network security principles and best practices. - A proactive mindset, eagerness to learn, and strong collaboration skills What we offer - Competitive compensation and bonuses - Flexible PTO and paid holidays - 401(k) with employer matching - Comprehensive Health insurance package including 100% employer-paid medical coverage - Up to 12 weeks of Parental Leave - Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid - Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings - Open door policy and business casual dress code - We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! Work location for this position is Austin, TX. Department Research & Development Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student

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