Title: Senior Site Reliability Engineer (SRE) - Warehouse / Infrastructure
Location: Charlotte, NC
Duration: 12 month with extension
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Skillset / Experience:

What You'll Do (Day-to-Day Responsibilities)
Design, implement, and support highly available, scalable infrastructure for warehouse and enterprise applications
Manage and optimize server load balancing, Web Application Server (WAS) clustering, and application scaling strategies
Troubleshoot and resolve middleware, infrastructure, and network issues across dev, test, and production environments
Monitor and maintain data center operations, including
Hardware and infrastructure health
Ensure high uptime and reliability using observability tools (Dynatrace, vROps, Log Insight, etc.)
Support and maintain:
Windows Active Directory (AD), DNS, Group Policy
Windows/Linux servers, IIS, SQL Server
Administer virtualized environments:
VMware (vSphere, VCSA, vROPS, vRA)
Hyper-V with live migration
Manage network infrastructure:
Firewalls, routers, VPNs, switches (Cisco/Dell/SonicWall)
Protocols: TCP/IP, DNS, DHCP, SMTP, FTP/SFTP, SMB
Develop automation using PowerShell scripting
Participate in incident management, escalation, and root cause analysis
Provide on-call support (rotational, 24/7 model)
Collaborate across teams and mentor junior engineers
Continuously evaluate and recommend technology improvements and scalability enhancements
Support Agile infrastructure projects and deliverables

Years of Experience Required
Minimum: 5 years in infrastructure engineering / system administration / SRE
Nice-to-Have Skills & Experience
Experience with warehouse management systems (WMS) or logistics environments
Familiarity with cloud platforms (Azure/AWS hybrid environments)
Observability & monitoring tools (Dynatrace, Splunk, Prometheus, Grafana)
Experience with Infrastructure as Code (Terraform, Ansible, etc.)
Exposure to containerization (Docker/Kubernetes)
Experience implementing SRE practices (SLIs, SLOs, error budgets)
Knowledge of ITIL processes & incident/problem management frameworks
Agile / DevOps experience within infrastructure teams

Our benefits package includes:

Comprehensive medical benefits

• Competitive pay, 401(k)
• Retirement plan
• ...and much more!

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