Microsoft

Senior Site Reliability Engineer - CTJ - Poly

Microsoft$119K — $234K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Computer Science or related field plus 2+ years technical experience in software/network engineering or systems administration, OR Bachelor's Degree with 4+ years experience, OR equivalent experience.
  • Active U.S. Government Top Secret Clearance with SCI access required.
  • Able to meet Microsoft and government security screening requirements pre-offer and post-hire.
  • Doctorate Degree plus 3+ years experience preferred for enhanced competitive edge.
  • Experience with large-scale cloud or distributed systems is preferred.
  • Proficient in scripting and automation using Python, JavaScript, or Shell scripting.

Responsibilities

  • Act as Designated Responsible Individual (DRI), guiding engineers and managing system/product/service stability.
  • Proactively seek knowledge on trends and solutions for improved service fabric.
  • Drive creation and enhancement of design documents for various platforms.
  • Develop, optimize, debug, and refactor code for performance improvements.
  • Leverage expertise to collaborate with stakeholders in project planning.
  • Own and enhance assigned services across all cloud environments for quality support standards.
  • Identify and implement automation opportunities to improve efficiency and customer satisfaction.

Benefits

  • Comprehensive Microsoft benefits package available.
  • Eligible for continuing education opportunities.
  • Access to advanced tools and technology for personal and professional growth.
Full Job Description
Responsibilities
  • Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate.
  • Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of service fabric services while also driving consistency in monitoring and operations at scale
  • Drives development of design documents for a product, application, service, or platform.
  • Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI).
  • Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
  • Take full ownership of assigned services, actively contributing to its enhancement across all cloud environments. Ensure the service maintains parity with the commercial cloud, delivering high support standards for customers. Participate in the service lifecycle, including design, development, deployment, and maintenance. Collaborate with cross-functional teams to uphold the highest standards of quality and performance. Engage in continuous improvement initiatives to enhance the service's capabilities and user experience.
  • Identify opportunities for automation and optimization within the cloud to better support customers. This includes evaluating current processes and workflows to pinpoint inefficiencies and areas for enhancement. Design and implement automation solutions to streamline operations, reduce manual effort, and improve overall service delivery. Focus on optimizing existing systems and processes to boost performance and customer satisfaction.
  • Embody our culture and values.


Qualifications

Required Qualifications:
  • Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred Qualifications:
  • Doctorate Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Master's Degree in Computer Science, Information Technology, or related field AND 6+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.
  • 3+ years technical experience working with large-scale cloud or distributed systems.
  • Experience writing scripts and functional programming code to automate tasks, using languages such as Python, JavaScript, or Shell scripting.
  • Experience developing end-to-end technical expertise in the architecture, code, features, and operations of specific products as required to implement improvements in product availability, security, quality, observability, reliability, efficiency, observability, and/or performance.
  • Experience driving code/design reviews with the engineering teams that develop and/or manage those products and shares learnings and recommendations across engineering teams working on related products within their organization and other organizations as relevant.
  • Knowledge of distributed systems.
  • Highly effective written and oral communication skills.


Site Reliability Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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