Responsibilities:
We want to fill a Senior ServiceNow Developer role for the OCTO in the DC Government.
The ideal candidate is a DMV resident with 6 years of hands-on experience in ServiceNow development, deep knowledge of ServiceNow architecture, and proficiency in JavaScript, HTML, CSS, and REST APIs. A ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is highly desired.

Executive Summary: Client is looking for an experienced Senior ServiceNow Developer to play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.

Position Description: You will be responsible for maintaining and performing continual service improvements on ITSM, ITFM, HRSD, ITOM, PPM, and SPM modules, and collaborating with cross-functional teams to gather requirements and translate them into technical solutions.

Position Responsibilities:
Designs, develops, enhances, debugs, and implements software on the ServiceNow platform.
Troubleshoots production problems related to software applications.
Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements.
Designs and develops new software products or major enhancements to existing software.
Addresses problems of systems integration, compatibility, and multiple platforms.
Consults with project teams and end users to identify application requirements.
Performs feasibility analysis on potential future projects for management.
Assists in the evaluation and recommendation of application software packages, application integration, and testing tools.
Instructs, assigns, directs, and checks the work of other software developers on the development team.
Works with product owners and stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
Documents and maintains functional business requirements, process flows, and business use cases.
Configures and maintains data integrations between ServiceNow and other systems.
Designs, creates, and configures Business Rules, UI Policies, UI Actions, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, Script Includes, and Formatters in ServiceNow.
Ensures adherence to ServiceNow best practices, agency security guidelines, and governance policies to maintain an out-of-the-box environment as closely as possible.
Identifies opportunities for process improvement and automation.

General skills (must have):
Hands-on experience with ServiceNow development (ITSM, ITFM, HRSD, ITOM, PPM, and SPM) 6 year(s) of experience
Proficiency in Javascript, HTML, CSS, and REST APIs 6 year(s) of experience
Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow scripting 6 year(s) of experience
Experience working in an agile/scrum environment 6 year(s) of experience

General skills (nice to have):
ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification

Language skills (must have):
English Native or bilingual proficiency

Experience required:
- **Required Qualifications:**
- Hands-on experience with ServiceNow development (ITSM, ITFM, HRSD, ITOM, PPM, and SPM) (6 years)
- Proficiency in Javascript, HTML, CSS, and REST APIs (6 years)
- Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow scripting (6 years)
- Experience working in an agile/scrum environment (6 years)

**Minimum Education/ Certification Requirements:**
Bachelor's degree in IT or related field or equivalent experience