Diversified Systems

Senior ServiceNow Developer

Diversified Systems • $110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • ServiceNow Certified Application Developer (CAD) or similar certification required.
  • 5 years of hands-on ServiceNow development experience.
  • Proficient in scripting and integration tools such as Script Includes and APIs.
  • Strong knowledge of secure development practices in regulated environments like FedRAMP.
  • Experience with managing enterprise workflows and complex integrations.

Responsibilities

  • Design and develop ServiceNow applications and solutions to meet client standards.
  • Implement secure, scalable coding solutions while adhering to FedRAMP guidelines.
  • Lead troubleshooting efforts for platform defects and technical issues.
  • Collaborate across teams to clarify requirements and align on design strategies.
  • Conduct code reviews to ensure quality and adherence to best practices.
  • Support software release cycles and maintain platform stability through rigorous testing.
  • Mentor junior developers in development standards and governance.

Benefits

  • Work in a critical role with a focus on high-quality government-compliant solutions.
  • Opportunity to mentor and lead development practices within the team.
  • Engage with a variety of cross-functional teams for collaborative projects.
  • Exposure to the latest ServiceNow features and industry trends.
  • Participation in continuous improvement initiatives and development methodology modernization.
Full Job Description
Senior ServiceNow Developer
Onsite
Must be a U.S. Citizen or possess a valid Green Card

Description:
Diversified Systems is searching for a Senior ServiceNow Developer to serve in a critical technical role within the Client's Enterprise Service Management team. This position is responsible for delivering high-quality, secure, and compliant ServiceNow solutions within a FedRAMP-authorized environment. The successful candidate will possess advanced ServiceNow development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate with architects, project managers, business stakeholders, and cross-functional technical teams.

Responsibilities:
  • Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to Client and enterprise standards.
  • Build high-quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.
  • Lead troubleshooting and root-cause analysis for platform defects, performance issues, and complex technical challenges.
  • Collaborate with architects and cross-functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.
  • Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the Enterprise Service Management development team.
  • Support monthly releases, regression testing, User Acceptance Testing (UAT) cycles, and platform stability efforts.
  • Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
  • Mentor junior developers and delegated agency developers on best practices, development standards, and enterprise governance.
  • Ensure compliance with platform governance, security requirements, and RACI-defined responsibilities for enterprise and agency development.
  • Stay current on ServiceNow features, releases, and industry trends and apply modern approaches to improve platform reliability and performance.
  • Contribute to continuous process improvements, coding standards, and modernization of development methodologies.


Requirements:
  • ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS), developer-adjacent certification, module-specific certification, or similar certification required.
  • 5 years of ServiceNow development experience including Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, and scoped applications required.
  • Strong understanding of secure development in regulated environments, including FedRAMP and GCC High required.
  • Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles required.


Highly Desired Skills:
  • ServiceNow Certified Application Developer (CAD) highly desired.
  • Certified Implementation Specialist (CIS), developer-adjacent certification, or module-specific certification highly desired.
  • Excellent communication skills and ability to collaborate with technical and non-technical stakeholders highly desired.


About Diversified Systems

Industry
Founded
1993

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