General Motors

Senior Serviceability Design Engineer - GM Defense

General Motors • $90K — $120K *
Warren, MI 48089Hybrid
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience
  • 5 years of professional experience in Serviceability Engineering or related field
  • Practical diagnostic and technical field experience
  • Ability to read engineering schematics
  • Familiarity with service information diagnostics
  • Strong analytical skills and data-driven problem-solving expertise
  • U.S. citizenship required; eligibility for Secret U.S. Security Clearance needed

Responsibilities

  • Lead identification of Service Parts for Development of Service Parts BOM
  • Support development and validation of service special tools and procedures
  • Provide support for emerging and quality issues
  • Communicate technical information to various teams and customer organizations
  • Collaborate with departments to implement cost reduction and improvements
  • Provide technical direction to support personnel as needed
  • Perform special assignments as requested

Benefits

  • Hybrid work model allowing flexibility in work location
  • Opportunity to contribute to cutting-edge defense technologies
  • Collaboration with diverse teams across product engineering and service
  • Engagement in a dynamic and growth-oriented environment at GM Defense
Full Job Description
Job Description

Job Description:

Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, Michigan or Milford, Michigan three times per week, at minimum. Location choice is based on candidates preferred work location and business need for the day.

The Role

GM Defense (GMD) is a dynamic and exciting growth opportunity within General Motors! Within GMD, the Integrated Product Support (IPS) organization is responsible for providing aftersales support to our defense industry customers to ensure customer satisfaction and business growth. As part of the IPS organization, the Service and Sustainment Engineering Operations team has responsibility for the service deliverable readiness of every GMD vehicle globally. Part of this readiness includes Service Part release, Technical Manuals, Maintenance Allocation Chart (MAC), Repair Parts & Special Tools (RPSTL), diagnostic software, service programming, pre-delivery inspection forms, and customer service information. The Serviceability Design Engineer position plays a key role in supporting these deliverables for both electrical and mechanical components.

The selected candidate will be responsible for representing advanced serviceability and re-manufacturability during the Design Development Process. This person will participate in Product Engineering meetings and peer reviews representing service to identify, address or escalate service issues as appropriate with respect to GM best practices and GMD customer requirements. The Serviceability Design Engineer is expected to adhere to all International Traffic in Arms Regulations (ITAR).

What You'll Do

This position will be responsible for GM Defense's activity related to all deliverables listed above. This position is also responsible for all GMD programs and GMD customer variants.

Specific responsibilities include:
  • Lead identification of Service Parts for Development of Service Parts BOM
  • Support development and validation of service special tools and procedures
  • Provide support for emerging and quality issues
  • Provide technical support for various other teams including: Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers
  • Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs.
  • Provide technical direction to support personnel as required
  • Communications information to and from internal and external customer organizations,
  • Stay abreast of new technology and driven practices
  • Perform special assignments as requested


Your Skills & Abilities (Required Qualifications)
  • Bachelors Degree or equivalent experience
  • Demonstrated experience in Serviceability Engineering, Field Service, or Product Support, or related field
  • 5 years of professional experience
  • Practical diagnostic experience, technical/field experience
  • Ability to read engineering schematics
  • Familiarity with service information diagnostics and/or authoring
  • Ability to make decisions autonomously, manage workload and escalate when necessary
  • Strong analytical skills and expertise in data-driven problem-solving
  • Ability to obtain a Common Access Card (CAC)
  • Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
  • Eligible to obtain Secret U.S. Security Clearance after hire


What Will Give You A Competitive Edge (Preferred Qualifications)
  • Bachelors Degree in Engineering, Technology or related discipline
  • Illustration and graphics development skills
  • Technical writing background
  • Dealership technician experience, or equivalent military experience
  • Experienced in Serviceability of Design for military applications
  • Experience working with supplier
  • Active Secret U.S. Security Clearance as of the first day of work.
  • Proficiency with automotive diagnostic tools
    • TLC/GDS2/SI/SPS


This position requires eligibility to access classified information at the Secret U.S. Security Clearance level for which the U.S. Government requires U.S. Citizenship. The successful candidate must have eligibility to access classified information at that level.

#GMD

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

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Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

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As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

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Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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