You want Benefits? You've got it! Our generous benefits package includes:
- Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
- 401 (k) with generous company match
- 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
- 100% employer paid Life Insurance and Long-Term Disability Insurance
- Fully Funded Tuition Education Programs
- Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
- Employee Stock Purchase Plan
- Employee Discounts and much more!
What to Expect? The Senior Security Documentation & Design Specialist ensures the Information Security organization speaks with one clear, consistent, and credible voice - in its writing, its visuals, and the artifacts that carry the program to the rest of the enterprise. The premise is straightforward: clear security is good security. A program's work (risk posture, control maturity, incident response, regulatory readiness) is only as strong as the organization's ability to see it, understand it, and prove it, and the clarity with which a program can be explained is itself a measure of its maturity.
This role translates complex, often invisible security activity into clear, accurate, and visually compelling artifacts for distinct audiences: executives and the Board, who need decisions framed in plain language and confident visuals; auditors and regulators, who need defensible, well-organized evidence; employees, who need to absorb secure behavior; and engineers, who need precise reference material. Equal parts technical writer, information designer, and illustrator, this role also serves as a standards-setter - owning the templates, production cadence, and visual craft that make the security organization's work legible and credible across the enterprise.
On a daily basis our JOB TITLE: Executive & Board Communication - Design and produce Board-level and executive security materials - risk reports, posture dashboards, program updates, and decision briefs - translating technical findings into clear narratives and high-impact visuals for non-technical leadership.
- Develop a consistent executive reporting format that lets leadership track the security program's trajectory at a glance, quarter over quarter.
Security Metrics & Reporting Architecture - Help design a unified security-metrics reporting layer in which a single, shared pool of metrics is surfaced at every altitude - operational dashboards for analysts, reporting for management, and narrative for executives and the Board - so each audience sees the same underlying truth at the level of detail it needs.
- Build and maintain the presentation layers that sit on top of that shared data - live web dashboards and single-page apps, slide decks, web pages, and written reports - so metrics are defined once and rendered consistently across formats rather than rebuilt by hand for each artifact.
- Partner with security engineering and analysts to wire these views to their data sources, ensuring the figures a Board member sees roll up cleanly from the same signals the SOC works with day to day.
Compliance, Risk & GRC Documentation - Author and maintain security policies, standards, procedures, and control narratives, ensuring alignment with frameworks such as NIST CSF, PCI-DSS, and SOX, and packaging audit evidence into clean, defensible, review-ready form.
- Create precise technical diagrams - network and data-flow diagrams, system architectures, threat models, and process maps - that satisfy compliance, audit, and privacy requirements while remaining genuinely readable.
Security Awareness & Training Content - Conceive, write, illustrate, and produce security awareness and training content - e-learning modules, microlearning, phishing-simulation creative, infographics, posters, and campaign materials - that changes behavior because people actually want to engage with it.
Operational & Reference Documentation - Produce and maintain operational documentation for the security organization - runbooks, incident-response playbooks, the InfoSec operations manual, and executive incident summaries - capturing complex processes accurately and keeping them current.
- Review and elevate content authored by engineers and analysts, providing constructive guidance on clarity, structure, accuracy, and visual quality.
Standards, Brand & Visual System - Establish and steward a visual and editorial system for the security organization - templates, style guide, diagram conventions, and a recognizable design language - so that everything the team publishes is consistent, professional, and unmistakably its own.
Prototyping & Internal Security Tools - Rapidly wireframe and prototype internal security applications and tools - from interactive mockups to working proofs of concept - using AI-assisted development tools to turn an idea into something the team can see, click through, and react to in days rather than months.
- Partner with security engineering to translate workflow needs into tangible prototypes that sharpen decisions on what to build, buy, or refine before significant resources are committed.
Production Discipline & Workflow - Operate on a published editorial calendar and content-production cadence, managing an intake-to-publication backlog with defined priorities, review gates, and deadlines so that creative work consistently ships.
- Partner with security leadership and subject-matter experts to scope, sequence, and prioritize documentation and design initiatives against program milestones and audit timelines.
Tooling, Metrics & Continuous Improvement - Own and improve the documentation and design toolchain (docs-as-code with Git/Markdown, diagramming and design platforms, training-authoring tools) and recommend new capabilities where they raise quality or speed.
- Track engagement, comprehension, and audit-readiness metrics to demonstrate impact and continuously refine both content and process.
- Other duties as assigned.
What You Will Need: - 5+ years of professional experience spanning two or more of: technical or visual communication, information/UX design, technical illustration, and editorial/copywriting - ideally in a corporate or enterprise setting.
- Hands-on experience authoring security and compliance documentation - for example, PCI-DSS control documentation and audit evidence, security policies, or other audit-ready artifacts.
- A strong portfolio demonstrating both polished visual design (diagrams, infographics, illustration, presentation design) and clear, well-structured writing.
- Mastery of professional design tools (e.g., Adobe Illustrator, InDesign, Photoshop; Figma) and diagramming tools (e.g., Lucidchart, Visio, draw.io).
- Ability to translate concepts into interactive wireframes and functional prototypes, using AI-assisted development tools to build working proofs of concept without a traditional engineering hand-off.
- Comfort designing reporting and dashboard interfaces that draw from shared data sources, so the same metrics can be presented consistently across live dashboards, slides, web pages, and written formats.
- Exceptional writing and editing ability, with a proven knack for making complex or dry material clear, accurate, and engaging for varied audiences.
- Demonstrated ability to learn unfamiliar technical domains quickly by interviewing experts and reading source material independently.
- Strong delivery discipline - the ability to turn open-ended, creative work into finished, published artifacts on a predictable schedule.
- Hybrid schedule at PoolCorp's IT headquarters in Covington, Louisiana.
- Standard office environment with extended periods of computer use.
- Occasional travel (less than 10%) may be required for team meetings or training.
Skills Preferred:
- Familiarity with additional compliance and risk frameworks such as NIST CSF, the CIS Critical Security Controls, PCI-DSS, or SOX.
- Experience producing security-awareness or other behavior-change training content.
- Docs-as-code experience (Git/GitHub or Azure DevOps, Markdown and Obsidian vaults, static site generators such as MkDocs, Docusaurus, or Hugo) and diagrams-as-code (Mermaid, PlantUML).
- Experience with training-authoring or motion tools (e.g., Articulate, Camtasia, After Effects).
- Familiarity with information architecture, taxonomy design, and content governance.
