Job DescriptionWHAT IS THE OPPORTUNITY?The Business Financial Services Technology (BFST) team is looking for a Senior Scrum Master to support the b.Next and Manage My Cash Flow journeys as part of the epiX program building a new business banking platform and supporting capabilities of the future. The ideal candidate has experience running medium-to-complex agile development projects where they have driven constant engagement between teams and stakeholders ensuring product quality, value and technical delivery. You will be responsible for facilitating backlog refinements, increment planning, retrospectives, roadmap creation and scrum of scrums. You will lead teams in identifying impediments, risks, removing roadblocks and helping drive program-level continuous improvement.
WHAT WILL YOU DO? Initiative Delivery:- Facilitate medium-to-high complexity Agile initiatives from initiation through release and ongoing production support, providing oversight to ensure alignment with RBC Agile/Scrum practices, including but not limited to, project planning and kick-off, sprint cadence, release and deployment planning, both technical and non-technical activities
- Project management related deliverables such as: creating and managing delivery roadmaps, identifying and managing delivery risks; tracking and reporting financials for the team; navigating and identifying shared services required by the team in the delivery of its objectives
Team facilitation (medium to large size teams):- Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within the team
- Remove impediments to delivery success through the proactive management of external dependencies, problem-solving, and the development of new solutions or approaches to ongoing challenges
- Champions ways-of-working by working towards business transformation and supporting change management across the teams. Creating a trusting and safe team environment
- With the assistance from agile coaches and the Agile COE, provide proactive coaching to the team and recommend continuous improvement of processes to optimize team productivity
Cross-functional Communication:- Communicate cross functionally, ensuring transparency of progress and outcomes; report team progress and accomplishment up and across; facilitate status updates, product demos and retrospectives; ensure timely project and financial reporting
WHAT DO YOU NEED TO SUCCEED?Must have: - 3+ years as a scrum master (medium-to-large scale initiatives) in a dependent multi-agile team environment, using influence to facilitate outcomes, including practical experience facilitating all key Agile ceremonies and practices
- 5+ years of experience in software development and/or project management and/or business (system) analysis or other relevant professional experience
- Undergraduate Degree in Business, Information Technology, Computer Science, Engineering (or equivalent experience)
- Advanced knowledge of Atlassian products (specifically Jira and Confluence).
- Certified Scrum Master / Agile Practitioner
Nice-to-have:
- Experience managing Digital projects
- Experience in a matrix environment, such as a large, publicly-traded corporation
- Safe training/experience
WHAT'S IN IT FOR YOU?- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Job SkillsAgile Coaching, Agile Methodology, Agile Scrum Development, Coaching Others, Communication, Conflict Management, Decision Making, Facilitation, Group Problem Solving, Information Technology (IT) Infrastructure, IT Roadmap, Quality Management, Results-Oriented, Scrum, Scrum (Agile), Staying Focused, Teamwork
Additional Job DetailsAddress:WATERPARK PLACE, 20 BAY ST:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-19
Application Deadline:2026-09-16
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
