Position: Senior Scrum Master
Location: Fort Mill, SC
Role OverviewThe Senior Scrum Master serves as a servant-leader and Agile delivery expert for multiple cross-functional development teams operating within a
SAFe Scaled Agile environment. This role ensures disciplined Agile execution, drives continuous improvement, removes impediments, and partners closely with Product, Engineering, and Architecture leaders to deliver high-quality application solutions at scale.
Key Responsibilities- Agile Facilitation - Lead all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives) with a focus on flow, transparency, and predictable delivery.
- SAFe Alignment - Support PI Planning, System Demos, Inspect & Adapt workshops, and cross-team coordination to ensure alignment with ART objectives.
- Team Coaching - Mentor teams on Agile principles, Scrum practices, and Lean thinking; elevate team maturity and self-organization.
- Impediment Removal - Identify, track, and eliminate blockers; escalate risks and dependencies across teams and ART leadership.
- Delivery Optimization - Use metrics such as velocity, throughput, cycle time, and predictability to guide continuous improvement.
- Cross-Functional Collaboration - Partner with Product Owners, Engineering Managers, QA, DevOps, and Architecture to ensure clarity of requirements, technical readiness, and delivery alignment.
- Quality & Compliance - Promote engineering excellence, automated testing, CI/CD adoption, and adherence to enterprise governance standards.
- Stakeholder Communication - Provide clear, concise updates on team progress, risks, and outcomes to ART leadership and business stakeholders.
Required Qualifications- 7-10+ years of experience as a Scrum Master supporting application development teams in enterprise environments.
- Strong experience working within SAFe (Agile Release Trains, PI Planning, cross-team dependency management).
- Proven success coaching teams through Agile maturity growth and delivering high-impact software solutions.
- Deep understanding of Agile frameworks (Scrum, Kanban, Lean) and modern engineering practices (CI/CD, automated testing, DevOps).
- Ability to analyze delivery metrics and use data to drive decision-making and continuous improvement.
- Excellent communication, facilitation, conflict-resolution, and stakeholder-management skills.
- Experience working with tools such as Jira, Confluence, Azure DevOps, or Rally.
Preferred Qualifications- SAFe certifications (e.g., SAFe Scrum Master, SAFe Advanced Scrum Master, SAFe Practitioner).
- Experience supporting financial-services or regulated-industry application development.
- Background in coaching multiple teams simultaneously within a scaled Agile environment.
- Familiarity with cloud-native development, microservices, or API-driven architectures.
Success Criteria- Teams consistently meet sprint commitments and demonstrate predictable delivery.
- ART ceremonies run smoothly with strong cross-team alignment.
- Continuous improvement is visible through measurable gains in velocity, quality, and flow.
- Stakeholders receive timely, accurate, and actionable communication.
- Teams demonstrate increased Agile maturity and autonomy over time.
