Senior SATCOM Field Service Representative

Leidos Holding$87K — $157K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS with 4 years of experience or Master's with 2 years; additional experience may replace degree
  • Active DoD Top Secret Clearance with CI Poly
  • Current CompTIA Security+ or equivalent IAT Level II certification
  • Familiarity with SATCOM equipment and industry standards
  • Proven experience in designing and analyzing link budgets and RF propagation models
  • Knowledge of IP networking fundamentals and performance monitoring
  • Ability to work independently with minimal supervision

Responsibilities

  • Manage SATCOM service delivery and bandwidth allocation across multiple sites
  • Integrate and troubleshoot SATCOM equipment issues
  • Coordinate satellite access and maintenance windows
  • Monitor link performance and lead restoration actions
  • Maintain awareness of emerging technologies and adversary capabilities
  • Collaborate with cybersecurity teams for secure configurations
  • Support the development of SATCOM tactics, techniques, and procedures

Benefits

  • Comprehensive health and wellness programs
  • Retirement savings plans with company match
  • Paid time off and holiday leave
  • Professional development and training opportunities
  • Flexible work schedules to meet mission needs
Full Job Description

The Integrated Aviation Solutions (AIS) Division currently has an opening for a Senior SATCOM Field Support Representative (FSR) supporting an Operations, Sustainment and Development program based at a customer facility on Fort Hood, TX (FHTX). Leidos is the prime contractor on a 10-year single award indefinite delivery, indefinite quantity (IDIQ) contract supporting the United States Army. The Senior SATCOM FSR is charged with performing tasks required to design, integrate, test, and maintain satellite communication systems and solutions in support of UAV and ground operation.  The Senior SATCOM FSR will collaborate with the Operations Lead and Site Operations Lead to influence solution design, processes and approaches. As requested, the Senior SATCOM FSR will participate in required meetings and interact daily with the Operations Lead, Site Operations Lead, and Government customers to ensure the team is meeting mission and reporting requirement.

The Senior SATCOM FSR position is based at a customer facility on Fort Hood, Texas, with travel to Leidos, customer, and subcontractor facilities as required to meet program requirements and goals; normally 10% with surge travel to support integration and testing events.

Primary Responsibilities

  • Manage day-to-day SATCOM service delivery, bandwidth allocation, prioritization, and utilization tracking across multiple sites/users.
  • Integrate, troubleshoot, and replace program SATCOM equipment (antennas, modems, amplifiers, switches, etc).
  • Coordinate satellite access, carrier services, teleport/gateway support, and field elements for activation, upgrades, and maintenance windows.
  • Monitor link performance (availability, latency, throughput, packet loss), troubleshoot outages/degradation, and lead restoration actions.
  • Maintain awareness of emerging technologies, emitter systems, and adversary capabilities.
  • Manage COMSEC/TRANSEC impacts and collaborate with cybersecurity teams to maintain secure, compliant configurations through strict change control processes.
  • Monitor and maintain system performance using automated tools to provide proactive identification and resolution of issues, ensuring mission readiness and operational efficiency.
  • Support the development of tactics, techniques, and procedures (TTPs) for SATCOM analysis and integration.
  • Liaison with Government customers and outside agencies in a timely and professional manner.
  • Support operational and exercise planning by modeling future demand, estimating bandwidth needs, and developing reliable contingency communications.
  • Provide feedback to Operations Lead and Program Management on daily, weekly and monthly activities.
  • All other Mission Integration and support duties as directed by the Operations Lead.
  • Complete all Contractually directed and Leidos corporate training requirements and required certifications.
  • Able to support shift work to meet mission surge operations.

Basic Qualifications

  • Must hold a BA/BS degree and 4 years of experience; or master’s degree and 2 years of experience. Additional years of experience may be considered in lieu of a degree.
  • Current DoD Top Secret Clearance with w/CI Poly.
  • Must hold a current, active CompTIA Security+ certification (or equivalent DoD 8577/8140 IAT Level II certification).
  • Utilize SATCOM methodologies to enhance mission effectiveness.
  • Familiarity with SATCOM equipment (modems, antennas, amplifiers, switches) and associated industry standards and familiarity with SATCOM waveform standards (e.g., DVB-S2, MIL-STD-188-165A).
  • Experience in designing and analyzing link budgets and RF propagation models.
  • Experience managing SATCOM services and bandwidth/capacity in operational environments.
  • Knowledge of IP networking fundamentals (routing/switching, QoS, VPNs, WAN concepts) and network performance monitoring.
  • Capable of working autonomously with little or no supervision.
  • Effectively communicate with Leidos and sub-contractor functional leads, managers, and employees.
  • Ability to travel 10% to support meetings and system integration and testing.  
  • Able to support shift work to meet mission surge operations.

Preferred Qualifications

  • Recent experience supporting US Army SATCOM architectures and operations (e.g., DAMA/TDMA concepts, gateway operations, RF basics).
  • Knowledge of and currently in support of US Army remote piloted Airborne ISR Operations
  • Experience with Power BI, MS Project, Office, PowerPoint, Visio
  • Experience with DoD SATCOM architectures and operations (e.g., DAMA/TDMA concepts, gateway operations, RF basics).
  • Knowledge and experience with Army Airborne ISR Operations
  • Experience with Army and National Intelligence policies and procedures
  • Familiarity with bandwidth management tools/approaches (traffic shaping, prioritization policies, utilization trending).
  • Experience supporting classified environments and working within strict configuration/approval processes.
  • Experience with network monitoring/management platforms and ticketing workflows.

AMSOPP1

Original Posting:
June 25, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos Holding

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Joining Leidos Holding presents an unparalleled opportunity to advance one's career with a leader in innovation and technology. The company offers a plethora of job opportunities aimed at fostering professional growth and development in a diverse and inclusive environment.

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At Leidos Holding, innovation is at the core of everything they do. Employees are encouraged to think creatively and push boundaries. The company supports this drive for innovation through comprehensive professional development and diversity training programs that are designed to enhance skills and foster leadership.

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Leidos Holding is committed to creating a workplace where diversity is not only recognized but celebrated. With a culture that values and promotes diversity, Leidos Holding ensures that all team members have the opportunity to contribute, learn, and grow.

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