Requisition SummaryPACCAR is seeking a Senior Storage Area Network (SAN) Engineer to deploy and support the firm's complex storage infrastructure. The storage engineer will be dedicated to providing reliable and flexible data storage services to the entire firm for many business-critical applications. The Senior Storage Engineer function ensures the stability, integrity, and efficient operation of SAN and NASarrays, SAN switches, FICON Directors, FCIP switches, data protection devices and various replication technologies. This position is seated at our PACCAR North Texas location in Lewisville, Texas.
Job Functions / Responsibilities- Supports release and life cycle process SAN fabric and storage array installs, upgrades, anddecommissions
- Provides leadership for overall SAN Fabrics and storage array infrastructure support at the enterprise level.
- Contributes to global operational readiness of platforms with dedicated/shared teams andconsults on resource and skills required, process documentation creation, updates to guidelines,policies, change, and audit procedures.
- Participates in troubleshooting efforts for storage issues and leads in major incidents, root causeanalysis, and performance analysis and tuning.
- ITIL-compliant champion for incident, request, change, and with particular focus on problem management
- Partner with monitoring team to develop new event and performance monitors/alerts and analysisas needed for new and/or existing systems.
- Participate in the modernization and automation of storage infrastructure.
- Maintain vendor relationships and research and test new/updated technologies.
- Participates in problem management to proactively review open client and infrastructure problemsand known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise.
- Act as point of escalation to other teams for storage-specific knowledge and experience.
- Provides storage usage reports and projections.
- Participates in or leads technical projects requiring Storage Area Network specialization.
- Work with other teams within the organization on hardware specifications, quoting andimplementation.
- Assist and provide technical input to PACCAR on the complex solution design, configuration, integration, and installation of new services. Provide 3rd level support on PACCAR's storagenetwork infrastructure and its peripheral equipment.
- Document storage network problems and resolution for future reference and automate to reducesupport overhead.
- Be part of a 24x7 support team with on-call rotation.
- Up to 10% travel may be required.
Qualifications- 10+ years' of related experience.
- Platforms experience desired: Dell, EMC, IBM, Pure, Brocade, and Cisco.
- Brings prior experience to organize and define work for complex or ambiguous situations.
- Able to resolve issues, manage workload, and balance priorities through frequent interruptionswhile meeting specific, time-sensitive deadlines.
- Prior experience with public cloud providers (AWS, Azure) and associated storage management,HSM, or tiering (S3, Glacier, Azure Blob) a plus.
- Knowledge of storage-related connectivity protocols and technologies (iSCSI, NFS, Fiber Channel,SAN, NAS, DAS, block, etc.) as well as major vendors (Dell, EMC, IBM, RedHat, etc.).
- Ability to complete scripting and automation, deployment of new SAN/Switch infrastructure, andmaintain accurate CMDB.
- Solid experience with Python, Ansible, and Linux/Windows/VMware.
- Basic understanding of TCP/IP networks and firewalls.
EducationBachelor's degree in Information Systems, Computer Science, or related field.
Masters or MBA is desired.
Paccar BenefitsAs a U.S. PACCAR employee, you have a full range of benefit options including:
- Competitive salary and 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off - Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short-and long-term disability program
- Life and accidental death and dismemberment insurance
- EAP services including wellness plans, estate planning, financial counseling and more
- Global Fortune 500 company with a wide array of growth and development opportunities
- Work alongside experienced goal-oriented colleagues recognized as experts in their field
Additional Job Board InformationThe salary range for $114,500 - $179,100 annually. Additionally, this role is eligible for a full range of benefit options listed above. This position is also eligible for a holiday gift. #LI-ZP1
