Location: Remote (eligible states: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY)
Description: The Senior Salesforce Health Cloud Developer designs, codes, debugs, tests, documents, and implements Salesforce Health Cloud solutions, including application customizations and integrations with third-party software. This role provides functional and technical support in collaboration with the Salesforce Health Cloud Administrator, supports system interfaces and data integration, monitors critical workflows, resolves or escalates issues, and helps design and implement new business processes within required configurations.
This position works in a standard office environment and involves extensive computer work and prolonged sitting. Weekend or nighttime work may occasionally be required to implement changes, and the role includes on-call support responsibilities.
What You Will Do: - Evaluate, support, and test vendor-supplied software packages; assess compatibility with existing systems; install and test upgrades and patches; and provide technical troubleshooting.
- Research available software modules, understand the business processes and user functions they support, and recommend process changes that improve application functionality.
- Build and share knowledge of how application modules interconnect and affect one another.
- Plan, coordinate, and guide Salesforce modifications for current and proposed designs in collaboration with the Salesforce Health Cloud Administrator.
- Design user interfaces and workflows based on business needs.
- Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs.
- Convert logical designs into program code; analyze, review, and rewrite programs to improve efficiency or meet new requirements; complete complex coding assignments; and participate in code reviews with Lead Developers.
- Serve as a technical and functional resource to entry-level developers and provide escalation support for daily trouble-ticket resolution.
- Support functional end users, debug system issues, and deepen understanding of user functions to improve application development and support.
- Coordinate with appropriate departments to support efficient application operations and communicate application upgrades, fixes, new processes, and impacts to existing modules.
- Develop program and system test plans with guidance from a Lead Developer; prepare test data; conduct testing; evaluate results and defect logs; and revise code as needed.
- Prepare technical reports, instructional manuals, system design documents, and program documentation.
- Perform reporting using standard tools and log, monitor, and manage reported problems.
- Participate in project status meetings and work within Agile, Scrum, and test-driven development practices, including user stories, sprint planning, and retrospectives.
- Document change control, perform on-call support, maintain regular and reliable attendance, and complete other duties as assigned.
You Will Be Successful If: - You apply advanced application programming methods and strong systems analysis to solve complex business problems.
- You understand vendor-supplied application software and develop functional expertise in assigned applications.
- You collaborate effectively, influence others positively, and build team commitment.
- You solve problems through systematic analysis, sound judgment, and a realistic understanding of relevant issues.
- You organize people and tasks, adapt to changing priorities, learn systems quickly, and remain detail-oriented within time and resource constraints.
- You prioritize competing demands and meet changing deadlines in a high-volume, fast-paced environment.
- You develop creative solutions, adapt resiliently to different situations and individuals, and maintain a mature problem-solving approach.
- You communicate clearly with technical and business audiences, listen critically, and adapt your style to the situation.
- You follow established policies and procedures and demonstrate strong motivation and commitment to the work.
What You Will Bring: - Bachelor's degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field with coursework in programming and database systems, or equivalent experience.
- U.S. citizenship.
- Ability to receive a favorable interim and adjudicated final Department of Defense background investigation.
- At least five years of general application development and support experience.
- At least three years of hands-on Salesforce Health Cloud experience.
- At least three years of experience with Salesforce DevOps toolsets and CI/CD practices.
- Hands-on Salesforce development experience in a Salesforce Government Cloud environment.
- Technical experience with healthcare systems or government contract systems.
- Experience with JavaScript, Flows, Apex, Lightning Web Components, Visualforce, SOAP, and REST.
- Experience working in an Agile environment using Jira or a similar solution.
- Experience communicating with both technical and business audiences.
Preferred - Seven or more years of general application development and support experience.
- Four years of Salesforce Health Cloud experience.
- Four years of experience with Salesforce DevOps toolsets and CI/CD practices.
- Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II certification.
- Experience with the Aura framework and OmniScript.
- Strong written and verbal communication skills.
- Experience with Salesforce Lightning Web Components and Einstein Analytics.
