Miles

Senior Salesforce Developer/Administrator

Miles$125K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of Salesforce development and administration experience.
  • Salesforce Administrator Certification required; advanced certifications are advantageous.
  • Experience with Certinia PSA and Marketing Cloud Account Engagement preferred.
  • Proficiency in declarative tools and Apex/ SOQL/ Lightning Web Components.
  • Strong understanding of Salesforce architecture and data management best practices.
  • Experience with data migration and ETL tools like Data Loader.
  • Ability to collaborate with technical and non-technical stakeholders.

Responsibilities

  • Serve as the primary Salesforce platform administrator and developer.
  • Manage user roles, profiles, permissions, and system security.
  • Design and maintain custom objects, fields, and workflows.
  • Develop dashboards and reports for various departments.
  • Pilot Salesforce AI tools to enhance analytics and automation.
  • Lead system upgrades and troubleshooting with finance teams.
  • Document configurations and best practices for future reference.

Benefits

  • Discretionary performance bonus.
  • 401(k) with company contribution.
  • Generous paid time off.
  • Health benefits and wellness program.
Full Job Description
Description

Senior Salesforce Developer/Administrator

Remote (U.S. Based)

We are seeking a hands-on, proactive Senior Salesforce Administrator / Developer to join our team. This role will be responsible for managing and enhancing our Salesforce platform, including Certinia (FinancialForce), and supporting cross-functional teams across the organization. You'll work closely with Finance, Sales, and Operations to build automations, dashboards, and process improvements that drive efficiency and insight.

This is a unique opportunity to take ownership of a critical business system and grow into a leadership role as our organization scales. You'll be the go-to expert for Salesforce and play a key role in enabling our teams to make data-driven decisions.

You'll join a collaborative, mission-driven team that focuses on operational excellence, continuous improvement, and innovation. The role also offers significant exposure to cross-functional projects and strategic initiatives, providing the opportunity to influence key business decisions and make a meaningful impact across the organization.

Key Responsibilities:

  • Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules.
  • Manage user setup, roles, profiles, permissions, and security settings.
  • Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; Apex triggers and classes).
  • Develop and maintain dashboards and reports for Finance, Sales, and other departments.
  • Evaluate and pilot Salesforce AI tools (e.g., Agentforce, Einstein) to improve automation and analytics.
  • Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams.
  • Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests.
  • Document system configurations, processes, and best practices.
  • Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions.
  • Ensure data integrity and system performance through regular audits and maintenance.
  • Train users and promote adoption of Salesforce features and best practices.


Qualifications & Skills:

  • 5-8 years of hands-on Salesforce development and administration experience.
  • Salesforce Administrator Certification required; Advanced Administrator, Platform App Builder, Platform Developer I/II, or Certinia Accredited Professional (PSA/FFA) certifications a plus.
  • Experience with Certinia PSA and Marketing Cloud Account Engagement (formerly Pardot) strongly preferred.
  • Proficiency in declarative tools (Flow Builder) and hands-on experience with Apex, SOQL, and Lightning Web Components.
  • Strong understanding of Salesforce architecture, security model, and data management best practices.
  • Experience with data migration and ETL tools (Data Loader, Workbench, or similar).
  • Experience with system integrations (REST/SOAP APIs).
  • Experience with sandbox-to-production deployment and change management.
  • Experience supporting Finance or FP&A teams is a plus.
  • Excellent communication and collaboration skills; ability to work with both technical and non-technical stakeholders.
  • Self-starter with a continuous improvement mindset and a passion for solving business problems with technology.


Council Advisors provides a reasonable salary range for our open requisitions. Actual salary is influenced by a wide array of factors including but not limited to skill set, experience, training, education, and other business and organizational needs. The range of starting annual salary for this role is $125,000-$145,000. Decisions will be determined on a case-by-case basis.

Salary is one component of Council Advisor's total rewards package, which includes a discretionary performance bonus, 401(k) with company contribution, generous paid time off, benefits, and wellness program.

685 Third Avenue / 22 Floor / New York / NY / 10017 / 212 332 3790

About Miles

Miles Laboratories was founded as the Dr. Miles Medical Company in Elkhart, Indiana, in 1884 by Dr. Franklin Lawrence Miles, a specialist in the treatment of eye and ear disorders, with an interest in the connection of the nervous system to overall health. The company is known for inventing products such as Alka-Selzer and One-A-Day vitamins. Miles operated as an independent firm from 1884 until 1979 and as a wholly owned subsidiary of Bayer AG from 1979 until 1995. At the company's peak in the 1960s and 1970s, it employed 3,300 people and produced more than two dozen products. In 1995, it was consolidated into the parent corporation. By 1890, the sales success of his patent medicine tonic, "Dr. Miles Restorative Nervine," in treating "nervous" ailments led him to develop a mail order medicine business. Miles also published Medical News, from 1884—a thinly disguised marketing vehicle for Nervine, now referenced as advertorials. Nervine remained on the market as a "calmative" until the late 1960s; Miles' bromide sedative syrup is considered "a precursor to modern tranquilizers." The company was at the heart of the 1911 antitrust Supreme Court case Dr. Miles Medical Co. v. John D. Park & Sons Co. After John D. Park & Sons Co. profited off of Dr. Miles' advertising while selling his products at rock bottom prices, the Supreme Court ruled that resale price maintenance, a form of vertical restraint, is illegal per se.
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