Guidehouse

Senior Salesforce Business Analyst

Guidehouse$106K — $176K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 6+ years of professional experience
  • 5+ years consulting with Salesforce preferred
  • 2+ current Salesforce Certifications highly preferred
  • Experience with declarative automation features of Salesforce
  • Experience with business process definition and mapping
  • Excellent written and oral communication skills

Responsibilities

  • Engage with customers to define success criteria
  • Articulate value of solutions to stakeholders
  • Lead requirements gathering sessions
  • Create user stories and solution documentation
  • Perform fit-gap analysis of Salesforce functionality
  • Develop innovative Salesforce solutions
  • Manage project scope, budget, and timelines

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time and Company Paid Holidays
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Tuition Reimbursement and Learning Opportunities
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
Full Job Description

Job Family:

SAAS/PAAS/Cloud Consulting


Travel Required:

Up to 10%


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

  • Engage customer stakeholders to understand desired business outcomes and define success criteria

  • Articulate to customer stakeholders the value of recommended solutions and approach

  • Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements

  • Synthesize requirements to create clear and comprehensive user stories and solution design documentation

  • Perform fit-gap analysis between Salesforce functionality and client requirements

  • Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation,

  • and other custom functionality

  • Develop innovative industry accelerators and contribute to thought leadership white paper development

  • Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources

  • Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner

  • Develop a training curriculum and deliver training sessions to the solution’s end users

  • Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations


What You Will Need:

  • Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)

  • Minimum of SIX (6) years of professional experience

  • Minimum of FIVE (5) years of experience administering or consulting with Salesforce is highly preferred

  • Minimum of TWO (2) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds) is highly preferred

  • Hands-on experience with declarative automation features of Salesforce, including Salesforce Flow

  • Experience building applications with the low code features of Salesforce Lightning Experience

  • Experience with dynamic forms, advanced formulas, and validation rules

  • Experience with business process definition, process mapping, and reengineering

  • Experience with public sector clients

  • Experience writing Epics, and user stories to capture Salesforce requirements

  • Experience with data migrations to and from Salesforce

  • Understanding of the key levers for B2B, B2C, hybrid business models

  • Excellent written and oral communication skills

  • Great teamwork and collaboration skills

  • Experience with Agile or Hybrid-Agile methodology


What Would Be Nice To Have:

  • Degree in Business, Computer Science, or Engineering
  • Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner highly desired
  • Experience with public sector clients preferred
  • Demonstrable experience in at least one of Public Sector Solutions or Omnistudio Consulting
  • MBA preferred

The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend

About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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