Senior Sales Specialist (GTA Northwest, ON Region)

Ontario Lottery and Gaming Corporation

$66K — $99K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary degree or diploma in Business Administration, Marketing, Customer Service, or related discipline
  • Minimum 5 years of full sales lifecycle experience
  • Strong experience managing customer or key accounts and resolving issues
  • Background in sales planning, forecasting and inventory management
  • Proven ability to develop and maintain strong customer relationships

Responsibilities

  • Assist in developing territory profile strategies and prospecting for new retailers
  • Manage inventory of instant tickets at retail and vending machines
  • Analyze sales trends and recommend retail promotions
  • Conduct profitability analysis for retailer terminal allocation
  • Develop relationships with Corporate Account Area Supervisors to execute sales plans
  • Resolve store level complaints and confirm retailer needs
  • Provide training on sales processes and new product offerings

Benefits

  • Comprehensive, employer-paid group benefits coverage
  • Participation in a performance-based incentive plan
  • Access to a highly desirable defined benefit pension plan
  • Competitive paid time-off provisions
  • Support for professional development
  • Commitment to equity, diversity, and inclusion in workplace
Full Job Description

Range:

66,400.00 - 99,600.00 CAD

Job Description:

Senior Sales Specialist (GTA Northwest, ON Region)

We are ready to take this game to the next level and need a passionate Senior Sales Specialist to execute sales activities across a broad geographic region to a designated list of retail, hospitality and vending accounts, build retailer relationships and networks, resolve complaints/issues, prospect for new business, manage inventory of instant tickets at vending sites all in an effort to achieve sales targets and maintain high standards of customer satisfaction.

Note: Preference will be given to candidates who live within the territory.

YOUR ROLE IN THE GAME

Reporting to the Senior Manager, Field Sales, you will be empowered to:

  • Assist Senior Manager Field Sales, in developing territory profile strategies, including prospecting for new retailers and channel development, in order to boost sales and coverage

  • Manage inventory of instant tickets through proper allocation and merchandising of product at retail and in self-serve vending machines

  • Analyze sales trends in assigned districts and develop recommendations on retail promotions and sales to be submitted for the approval of Senior Manager Field Sales

  • Analyze retailer information, conduct a profitability analysis include ROI and breakeven analysis to determine entitlement for terminal allocation

  • Develop field level relationships with Corporate Account Area Supervisors and Managers to discuss and execute sales plans and initiatives

  • Manage store level complaints and implement corrective actions to ensure swift resolution.  Proactively assess, clarify, and validate retailers’ needs on an ongoing basis to ensure their needs are fulfilled

  • Provide training to retailers on new processes, procedures, rules and regulations, sales promotions and contests, new product offerings to create awareness and ensure compliance to guidelines

  • Provide content and review all retailer publications, training material, promotional activities and new product/terminal training guides

  • Engage in special project assignments (managing account merchandizing plans and compliance, negotiating premium space, etc.) to promote existing/new channel development

  • Accountable for keeping merchandise and POS current and in good repair both at retail and in remote storage unit.

WHAT YOU BRING TO THE GAME

Education & Experience:

  • Post-secondary degree or diploma in Business Administration, Marketing, Customer Service, or a related discipline.

  • Minimum 5 years of experience across the full sales lifecycle, including prospecting, needs identification, qualification, negotiation, upselling, and cross-selling.

  • Experience managing customer or key accounts, including issue resolution and relationship management.

  • Experience working with sales planning, forecasting, inventory management, channel management, or related business functions.

  • Experience developing and maintaining strong customer relationships while driving business growth and achieving performance targets.

  • Field-based sales or account management experience is considered an asset.

Relevant Skills:

  • Strong knowledge of sales management tools, techniques, and best practices, including key account management, demand planning, forecasting, budgeting, product allocation, channel management, and inventory management.

  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

  • Experience using CRM platforms and GeoMapping tools to support account planning and business development activities.

  • Strong leadership, problem-solving, and decision-making skills.

  • Excellent communication, negotiation, and relationship-building capabilities.

  • Ability to manage multiple priorities and deliver results in a fast-paced, customer-focused environment.

  • Ability to travel frequently, including occasional overnight travel, throughout Ontario.

  • Ability to regularly lift up to 40 pounds.

  • Inclusive and collaborative work style that fosters teamwork and positive working relationships while creating excitement and engagement in the workplace.

  • Demonstrates integrity, transparency, and accountability in all interactions and business decisions.

Licenses, Registrations, Certificates:

Must have a valid Ontario Driver’s License

BENEFITS OF JOINING THE WINNING TEAM

  • Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.

  • Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements

  • Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.

  • Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.

  • Growth Focus: Become your best self with comprehensive support for your professional development.

  • Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our .

We look forward to hearing from you, interested applicants please apply online by September 22, 2026.

Please Note: Unless otherwise specified, all positions are required to work fully onsite.

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