Datadog

Senior Sales Engineer - New England

Datadog • $149K — $198K *
US-AnywhereRemote in Massachusetts, US
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Sales Engineering or a related customer-facing technical role
  • Strong communication skills for diverse audience engagement
  • Proficient in public cloud platforms (AWS, Azure, GCP) and related technologies
  • A consultative approach to solving complex customer challenges
  • Ability to manage multiple priorities in a dynamic environment
  • Adaptable communication style for technical and business stakeholders
  • Growth mindset with a willingness to embrace change and new technologies

Responsibilities

  • Own the sales process alongside Account Executives from prospecting to closure
  • Conduct customer discovery sessions to identify technical and business challenges
  • Deliver engaging demos and workshops connecting product capabilities with customer needs
  • Project manage technical evaluations, defining success criteria and timelines
  • Cultivate internal technical champions to drive client adoption of Datadog products
  • Act as the technical voice of the customer in product feedback sessions
  • Ensure accurate documentation of customer interactions and deal progress
  • Collaborate with cross-functional teams to address and resolve customer issues

Benefits

  • Comprehensive onboarding program
  • Global benefits package
  • Mentorship and networking opportunities within the company
  • Employee stock options and purchase plans
  • Opportunities for continuous professional development
  • Inclusive company culture with community engagement initiatives
Full Job Description
As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.

What You'll Do:
  • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
  • Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
  • Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
  • Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
  • Participate actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
  • Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
  • Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers

Who You Are:
  • 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
  • Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • A consultative approach to problem-solving and customer engagement
  • Ability to manage multiple opportunities and priorities in a fast-paced environment
  • Growth mindset by embracing change and AI tools
  • Willingness to travel as needed to support customer engagements

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$149,000-$198,000 USD

About Datadog

Datadog is a monitoring and analytics platform for cloud-scale infrastructure and applications. The company was founded in 2010 by Olivier Pomel and Alexis Lê-Quôc and is headquartered in New York City. Datadog's platform assists organizations in improving agility, increasing efficiency, and providing end-to-end visibility across dynamic or high-scale infrastructures. The company's SaaS-based data analytics platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of customers' entire technology stack. Datadog's customers include Airbnb, Twilio, and The Washington Post.
Learn more about Datadog
Size
3,200 employees
Market Cap
$22.5 billion
Industry
Net Income
-$24.5 million
Founded
2010
Revenue
$603.4 million
NASDAQ

Similar Jobs

More Jobs at Datadog

More Enterprise Technology Jobs

Find similar Senior Sales Engineer - New England jobs: