Job DescriptionSenior Sales Business Development ConsultantAbout this Role:As a Sales Executive supporting Business Process Outsourcing (BPO) Solutions you will play a crucial role in driving our growth by utilizing your consultative sales expertise to secure new contracts and foster existing client relationships. You will be at the forefront of our sales efforts, collaborating with internal partners to provide innovative solutions to our clients' business challenges. Here's your chance to be a part of a dynamic team, make a meaningful impact, and shape the future of Conduent's success.
Responsibilities:- Initiating relationships and securing contracts with new customers that meet assigned sales quotas and targets.
- Nurturing and expanding relationships with current clients through cross-selling new services and collaborating with Account Management to promote new services within existing accounts.
- Managing the entire sales cycle, from initial customer engagement to closing deals.
- Evaluating prospects against company criteria for ideal customers and sales opportunities.
- Engaging with prospects about their business challenges and requirements, as well as presenting the range of options and cost benefits of each.
- Effectively presenting to senior managers and decision-makers.
- Crafting and delivering compelling proposals.
- Collaborating with technical staff and product specialists as needed to address customer requirements.
- Developing and maintaining territory plans outlining how sales targets will be consistently met.
- Partnering with Account Management to create key account plans, identifying opportunities and strategic motivators.
- Collaborating with solutions leaders to enhance service delivery focus and align with Conduent's offerings.
- Recommending and initiating improvements to sales and marketing operations.
- Ensuring accurate and timely use of a robust CRM to track pursuit activities and solution details.
- Providing timely submission of progress reports, forecasts, quotations, and pipeline development efforts.
- Supporting the development of marketing plans to appeal to a global customer base, aiding in sales and profit objectives.
- Participating in both product and pipeline development strategy sessions.
Requirements:- Demonstrated ability to consistently exceed sales targets, develop new business, and grow existing accounts.
- Proficiency in building and nurturing trusted relationships with C-suite executives.
- 10+ years of proven experience in large-scale, enterprise-wide sales and account management.
- Staying informed about macroeconomic factors, media coverage, market trends, and changes to create successful customer engagements.
- Ability to collaborate with delivery organizations to provide added value.
- Skill in uncovering new opportunities within large, major accounts.
- Strong oral and written communication skills, including the ability to effectively present information to top management and executives, both internally and externally.
- Demonstrated self-motivation and a strong desire for success.
- Preferred: advanced knowledge of end-to-end BPO Solutions including CX Transformation: Customer Contact Solutions, Multichannel and Omnichannel Communications, Analytics; Human Capital Management; Finance, Accounting and Procurement; Legal; Payment Integrity; AI and Technology Integration.
- Bachelor's degree in a related field or equivalent work experience.
Flexible WorkingAt Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Remote work: Enjoy the convenience of working from home and maximize your time.
- Flexible Working Hours: Flex the times you work during the day, allowing you to balance your home life and work.
Working For YouPerks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit your needs and start on the first day of employment.
- Retirement Savings: We support you as you invest in your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
Join UsAt Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
- Bring your authentic self to work.
- Grow and thrive, both personally and professionally
- Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best.
Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $150,000 to $180,000.
