Senior Sales and Operations Manager

RXO

$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of transportation-related experience
  • Bachelor's degree preferred
  • 2 years of non-asset-based brokerage experience advantageous
  • Management and leadership experience required
  • Conflict resolution skills necessary
  • Proven strategic thinking in driving sales
  • Strong supervisory and coaching abilities

Responsibilities

  • Mentor and lead a team of inside salespeople
  • Train and interview new employees while setting performance goals
  • Act as liaison between Sales and Operations
  • Drive revenue and margin growth across verticals
  • Develop sales pipelines and strategies
  • Review sales activity KPIs and customer metrics
  • Assist with submitting customer bid packages and RFPs

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) with up to 5% company match
  • Pre-tax accounts for eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, holidays, and volunteer days
Full Job Description
As a Senior Sales and Operations Manager at RXO, you'll lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of.

What your day-to-day will look like:

  • Mentor and lead a team of inside salespeople; provide industry expertise, guidance, and support
  • Interview and train new employees, conduct employee reviews and establish detailed performance goals
  • Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
  • Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
  • Develop sales pipelines and strategies
  • Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
  • Review customer metrics in real time
  • Assist with submitting timely customer bid packages and RFPs


At a minimum, you'll need:

  • 5 years of transportation-related experience


It'd be great if you also have:

  • Bachelor's degree
  • 2 years of non-asset-based brokerage experience
  • Experience in management and leadership; conflict resolution experience
  • Ability to prioritize work and complete projects effectively within time limits
  • Strong ability to think strategically and drive sales
  • Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees


Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits
  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days


Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

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