As a Senior Design Advisor at our NYC Flagship, you will be responsible for building and cultivating relationships within the residential and trade community along with delivering an exceptional in-store experience, serving as a trusted guide for clients as they explore our luxury assortment. From initial consultations to post-sale follow-up, you'll play a vital role in achieving Flagship performance targets, deepening client relationships, and bringing Maiden Home's vision to life.
Our ideal candidate brings a proven book of business and experience ideating, planning, and executing revenue driving events and activations within the architecture and design space. They have a luxury sales mindset, excellent taste, and a consultative approach to selling all while delivering a best-in-class brand experience.
This role is located at our New York City Flagship, located in the Meatpacking District.
Responsibilities
- Achieve and exceed significant individual sales targets while contributing to overall showroom goals
- Identify, plan, and execute activations and events that will drive incremental revenue and build brand awareness
- Manage the full client lifecycle, from first touch through purchase and post-sale follow-up
- Identify, prospect, and develop relationships with residential and trade clients
- Deliver elevated, tailored experiences to walk-in and appointment-based clients
- Serve as product and brand expert, guiding clients towards solutions that align with their aesthetic, functional, timeline, and budget needs
- Stay fluent in product knowledge, customization options, and care recommendations
- Work closely with Client Services and Operations teams to ensure smooth order processing and a seamless client experience.
- Maintain showroom standards and proactively contribute to a clean, inspiring environment
- Adapt in real time to a fast-paced, client-first retail environment
Qualifications
- 5+ years of experience in luxury furnishings, interior design, or similar A&D client facing role
- Strong existing network of trade and interior designers
- Entrepreneurial spirit and approach to building a book of business
- Strong interpersonal skills with an intuitive, hospitality-driven approach to service
- Confident communicator with strong organization and follow-up habits
- Passion for design, furniture, materials, and the luxury home space
- Self-motivated, solutions-oriented, and excited by a growing, fast-paced brand
- Comfortable using CRM systems and managing detailed order workflows
- Ability to work a full-time schedule, including weekends
- Physically able to be on the floor for extended periods and lift up to 25 lbs.
