Mercury

Senior Risk Strategist - Card Fraud

Mercury$200K — $250K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in an analytical role, 4+ years in card fraud detection and strategy (preferably in startup or fintech)
  • Deep expertise in card and transaction fraud, including authorization controls and card network rules
  • Experience in designing fraud strategies across multiple domains (e.g., onboarding, ACH, checks, RTP, ATO)
  • Proficiency in customer risk scoring/modeling and process automation
  • Strong SQL skills with the ability to translate data into actionable strategy
  • Proven track record of balancing risk, compliance, and customer experience effectively
  • Excellent communicator, simplifying complex risk concepts into clear recommendations

Responsibilities

  • Own and execute strategy for card fraud, aligning with broader fraud strategies
  • Use data analysis to design fraud controls and improve customer experience
  • Collaborate with Compliance and Legal to ensure regulatory alignment
  • Lead cross-functional teams to implement scalable risk solutions
  • Serve as expert in card and transaction fraud, identifying gaps and driving improvements
  • Define metrics to measure risk effectiveness and customer impact

Benefits

  • Equity participation
  • Comprehensive benefits package
  • Highly competitive compensation in the SaaS and fintech industry
Full Job Description
We are looking to hire a card strategist to bring deep domain expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space.

Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform.

As a Senior Risk Strategist focused on card fraud, you'll own and shape Mercury's card fraud and dispute strategies, combining data-driven analysis with strategic problem solving. You'll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.

As part of the journey, we would expect you to:
  • Own strategy and execution for card fraud, while also contributing to broader fraud strategy across adjacent domains
  • Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
  • Partner with Compliance and Legal to ensure solutions align with regulatory requirements
  • Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions
  • Serve as a domain expert in card and transaction fraud, proactively identifying gaps and driving systemic improvements across fraud programs
  • Define and track metrics that measure both risk effectiveness and customer impact

Some things that might make you successful in a role like this:
  • 6+ years of experience in an analytical role, including 4+ years in card fraud detection and strategy (startup or fintech experience a plus)
  • Deep expertise in card and transaction fraud, including authorization controls and card network rules.
  • Experience designing and executing fraud strategies across adjacent domains (e.g., onboarding, ACH, checks, RTP, ATO)
  • Skilled in customer risk scoring/modeling and process automation
  • Strong SQL proficiency and ability to translate data into actionable strategy
  • Track record of balancing risk, compliance, and customer experience in cross-functional settings
  • Excellent communication skills to simplify complex risk concepts into clear recommendations
  • Proven ability to operate in ambiguity and make decisions with imperfect information
  • Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:
  • US employees (any location): $200,700 - $250,900
  • Canadian employees (any location): CAD $189,700 - $237,100

#LI-MZ1

About Mercury

Mercury is a banking and financial services company that provides a range of products and services to individuals and businesses. Their offerings include checking and savings accounts, loans, credit cards, and investment services. The company was founded in 2000 and has since grown to become a leading player in the financial industry. Mercury's mission is to help people and businesses achieve their financial goals, and they are committed to providing excellent customer service and innovative solutions.
Learn more about Mercury
Size
5,000 employees
Industry

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