Walgreens

Senior Reporting Analyst

Walgreens$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 4+ years in reporting and analytics, or High School diploma/GED with 7+ years in the same field.
  • Strong analytical and problem-solving abilities with effective insight communication.
  • Experience in creating data visualizations and executive presentations.
  • Capability to manage multiple projects independently in a fast-paced environment.
  • Exceptional written and verbal communication skills, including effective interviewing and listening abilities.
  • Familiarity with relational database design and optimization tools.
  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.

Responsibilities

  • Collaborate with business stakeholders to identify analytical questions based on challenges and opportunities.
  • Develop research studies and plans to address strategic questions.
  • Aggregate data for statistical models to conduct thorough analyses.
  • Interpret findings to generate actionable insights and business recommendations.
  • Present study results using reports, visualizations, and presentations for executive-level audiences.
  • Effectively communicate insights and recommendations to stakeholders both in writing and verbally.
  • Manage project aspects, including planning, prioritization, and delivery of actionable results.

Benefits

  • Comprehensive health and wellness plans.
  • 401(k) plan with company contribution.
  • Employee discounts and perks.
  • Training programs for career development.
  • Paid time off and holiday pay.
Full Job Description
Job Description

Job Summary

This role involves leading an analytics team which studies a variety of contact center and enterprise data sources to formulate actionable insights which improve the customer experience and/or lower our cost to serve. Collaborate with stakeholders and SME's in various parts of the business to drive insights that enable continuous improvements of our business processes. Innovate new ways to use data to solve business problems. Responsible for driving decisions through insights and data driven recommendations. Play a leadership role by sharing best practices mentoring other analysts on the team. Drives continuous improvement and a focus on quality. In addition, assist the divisional analytics manager with the formulation of training plans for others on the analytics team.

Job Responsibilities
  • Work with business stakeholders to understand the business challenges and opportunities and then identify the related analytical questions to be studied.
  • Conceptualize study design and formulate plans for conducting study to answer strategic questions.
  • Conduct research by assembling disparate data that can be feed into various statistical models for analysis.
  • Interpret the analytical results and generate strategic and operational data-based insights & business recommendations.
  • Document and present study results through reports, visualization tools, dashboards and executive level presentations.
  • Communicate the analyses, insights and recommendations to all stakeholders through written and verbal communication.
  • Carry out all aspects of project management including work planning, prioritization, estimation, problem scope refinement, document action items from meetings and overall delivery.
  • Lead team efforts to implement processes, data stores and environments to support the generation of business insights and the divisional analytics strategy.


External Basic Qualifications

  • Bachelor's degree and at least 4 years of reporting and analytics experience, OR High School diploma/GED and at least 7 years of reporting and analytics experience.
  • Strong analytical and problem solving skills coupled an ability to logically organize and convey insights.
  • Experience creating visualizations of data insights and preparing executive level presentations.
  • Ability to manage multiple projects and work independently to prioritize work in fast paced environment.
  • Outstanding written and oral communication, including strong interviewing / listening skills.
  • Familiarity with relational data base design, indexing, and related tools to query and optimize relational databases.
  • Strong working knowledge of Microsoft Office tools including Word, Excel, Visio, PowerPoint and Access.


Preferred Qualifications

  • Programming languages: Python, Power BI Dashboard programmer/expert and DAX coding
  • Query / analytics / reporting tools such as: SAS, R, SQL, Hadoop, Teradata
  • In-depth knowledge of probability and scientific methods to design and test hypotheses
  • Knowledge of modeling design, causation, latent variables & functional forms
  • Ability to conduct cluster analysis, factor analysis, forecasting etc.
  • Knowledge of advanced statistical techniques such as: regression analysis, decision trees, structural equations.
  • Ability to do model evaluation & accuracy tests, validation sampling, and prediction.
  • Knowledge of specific reporting, dash boarding and visualization tools.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

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