WHOOP

Senior Reliability Engineer

WHOOP$120K — $150K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Design for Reliability (DfR), ideally in high-volume consumer electronics or wearable/medical devices.
  • Bachelor's or Master's degree in Mechanical Engineering, Materials Science, Reliability Engineering, or related field.
  • Deep understanding of reliability principles concerning electro-mechanical systems and their failure mechanisms.
  • Experience in defining execution reliability test strategies (HALT, HASS, ALT) for actionable product insights.
  • Proficiency in statistical analysis and structured methodologies for root cause identification.
  • Proven track record of influencing cross-functional teams in fast development environments.
  • Experience collaborating with global suppliers to enhance product reliability.

Responsibilities

  • Own and lead reliability strategies across New Product Introduction and in-market monitoring.
  • Define reliability requirements and validation strategies to ensure predictable product launches.
  • Identify and mitigate reliability risks early using structured methodologies to cover critical failure modes.
  • Develop system-level test strategies based on use cases and field conditions, preventing market failure modes.
  • Analyze reliability data to provide actionable insights influencing design and supply chain decisions.
  • Lead investigations and corrective actions for failures, enhancing sustained product performance.
  • Standardize reliability practices with internal teams and global suppliers for consistent test execution.

Benefits

  • Opportunity to drive innovation in reliability strategies for cutting-edge products.
  • Work in a collaborative environment with cross-functional teams and global partners.
  • Potential for career advancement within a growing field focused on technology and reliability.
  • Access to training and development resources for professional growth.
  • Participation in a diverse and inclusive workplace culture.
Full Job Description
RESPONSIBILITIES:
  • Own and drive reliability strategy across New Product Introduction (NPI), in-market monitoring (ORT/ Field Reliability), and continuous improvement initiatives, ensuring alignment with program risk and launch readiness
  • Define reliability requirements, targets, and validation strategies (e.g., DVT success criteria, AFR targets), ensuring products meet predictable launch outcomes and achieve reliability within defined thresholds
  • Identify, assess, and mitigate reliability risks early through structured methodologies (DFMEA, HALT, accelerated testing), achieving high coverage of critical failure modes prior to launch
  • Translate use cases and field conditions into system-level test strategy and execution plans (Test Protocols), ensuring no major unknown failure modes escape into market
  • Analyze reliability data to generate actionable insights (AFR, CoUR, TWR), influencing cross-functional decisions across design, manufacturing, and supply chain
  • Lead root cause investigations and corrective actions for test and field failures, driving resolution of top issues and enabling sustained product performance without regression
  • Partner with internal teams and external suppliers to standardize reliability practices, scale test capabilities, and ensure consistent execution across global partners

QUALIFICATIONS:
  • 8+ years of experience successfully applying Design for Reliability (DfR) principles, preferably in high-volume consumer electronics or wearable/medical device environments
  • Bachelor's or Master's degree in Mechanical Engineering, Materials Science, Reliability Engineering, or a related field
  • Strong understanding of reliability principles across electro-mechanical systems, including failure mechanisms in materials, components, and assemblies
  • Experience defining and executing reliability test strategies (HALT, HASS, ALT) and translating results into product and business decisions
  • Proficiency in statistical analysis, reliability modeling, and structured problem-solving methodologies for root cause identification
  • Demonstrated ability to influence cross-functional teams and drive alignment on risk-based decisions in fast-paced development environments
  • Experience working with global suppliers and manufacturing partners to improve product reliability and test consistency
  • Strong communication skills with the ability to clearly convey complex technical insights to diverse audiences
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
  • ASQ Certified Reliability Engineer (CRE) certification preferred

About WHOOP

WHOOP is a wearable technology company that specializes in fitness tracking. The company was founded in 2012 and is based in Boston, Massachusetts. WHOOP's flagship product is a wristband that tracks various metrics related to fitness and health, such as heart rate variability, sleep quality, and recovery time. The company also offers a subscription service that provides personalized insights and recommendations based on the data collected by the wristband. WHOOP has raised over $200 million in funding and has partnerships with several professional sports leagues and teams.
Learn more about WHOOP
Size
500 employees
Industry
Founded
2011

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