Senior Relationship Manager- Strategic Accounts

Nuvei$110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Expertise in ecommerce and payments with deep knowledge of card acquiring, APMs, and enterprise payment solutions.
  • Over 10 years of experience in merchant services or digital payments in client-facing roles.
  • Proven track record managing complex enterprise-level clients.
  • Strong commercial judgment and account management skills.
  • Highly numeric with ability to analyze transaction data and derive insights.
  • Effective in building relationships and influencing senior executives across organizations.
  • Availability to travel within the Americas for business needs.

Responsibilities

  • Lead and nurture high-value merchant relationships.
  • Identify growth opportunities and negotiate new contracts.
  • Deliver payment solutions that drive business advantages.
  • Ensure steady revenue growth for the assigned portfolio.
  • Serve as a trusted advisor to help clients maximize partnership value.

Benefits

  • Competitive holiday allowance.
  • 401K matching program.
  • Group insurance benefits.
  • Flexible working model.
  • Employee assistance program.
Full Job Description
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Your Mission

As a Senior Relationship Manager - Strategic Accounts, your objective is to lead and grow Nuvei's most strategic and high-value merchant relationships. This is a net-new role created to provide the level of specialized coverage, strategic oversight, executive engagement, and commercial leadership required to retain and expand a portfolio of complex, enterprise-level clients. You will serve as a trusted advisor to senior stakeholders, helping merchants unlock growth, navigate complexity, and maximize long-term value from their partnership with Nuvei. Key responsibilities include
  • building and maintaining strong customer relationships
  • Identifying opportunities to grow wallet share and negotiating contractual terms
  • Providing payment solutions and support to drive business growth
  • Ensuring consistent and reliable revenue growth

Requirements
  • Be an expert in ecommerce and payments with deep, relevant experience across card acquiring, APMs, gateway, treasury, and adjacent enterprise payment solutions.
  • Have 10+ years of experience in the merchant services or digital payments industry in a quota-carrying, client-facing role, including proven success managing complex, enterprise-level clients.
  • Have responsibility for raising the standard across Relationship Management and partner teams by bringing strong commercial judgment, enterprise account discipline, and executive-level client leadership.
  • Commercially orientated; adept at selling complex, technology-based solutions • Able to quickly form new and meaningful relationships externally and internally.
  • Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
  • Comfortable operating in a fast-paced and demanding environment where solutions are not always immediately obvious.
  • Act as a center point to a wide range of internal functions.
  • Be highly effective at engaging, influencing, and presenting to senior executives within both client organizations and Nuvei leadership.
  • Be able to travel with some regularity within the Americas for quarterly business reviews, customer meetings and industry events.

Benefits
  • Competitive holiday allowance
  • 401K Matching program
  • Group Insurance Benefits
  • Flexible working model
  • Employee Assistance Program


Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

About Nuvei

Nuvei is a payment technology company that provides payment processing and merchant services to businesses of all sizes. The company's platform supports a wide range of payment methods and currencies and provides real-time reporting and analytics. Nuvei was founded in 2003 and has grown through a series of acquisitions. The company went public in 2020 and is listed on the Toronto Stock Exchange. Nuvei has over 50,000 clients and operates in over 200 markets.
Learn more about Nuvei
Size
1,500 employees
Market Cap
$4.7 billion
Industry

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