Relationship Manager, Business Banking is responsible for acquisition, retention, and expansion of new and existing loan, deposit, and treasury relationships. This role provides exceptional customer service by taking ownership of the customer experience.
What You'll Do- Responsible for annual goals tied to loan and deposit volume, cross-sales, call planning/prospecting, and fee income generation
- Grow and manage customer relationships with businesses that generally have up to $25M in revenue
- Nurture and develop existing portfolio by assessing and meeting client's business and personal needs
- Negotiate proper loan structure and effectively cross sell products
- Maintain properly documented files and manage renewals and collection efforts on past dues and defaulted loans
- Maintain a stable network of prospective customers with a consistent approach to calling
- Work closely with internal partners to generate referrals as well as develop an external network of COI's
- Participate in Bank events during and after work hours
- Responsible for understanding the impact of lending on the Bank's CRA goals
Qualifications- Bachelor's degree in business, finance, accounting, or related field
- Completion of formal credit training program preferred but not required
- Minimum 6 years' commercial credit and lending experience combined
- Prior B2B, small business banking, or consultative outside sales experience within the financial services industry
- Exceptional oral and written communications skills
- Strong interpersonal skills with a proven ability establishing client relationships
- Excellent organizational skills with the ability to proactively manage and prioritize workflow
BenefitsMedical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
CompensationThe estimated salary range for this role is $110,000 - $158,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills and experience.
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