Senior Recreation/Community Services Supervisor

City of Ontario, CA

$102K — $124K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in recreation and community services program coordination with supervisory duties.
  • Associate's degree in recreation, physical education, public administration, or a related field.
  • Strong knowledge of recreation program administration principles and practices.
  • Effective oral and written communication skills for diverse audiences.
  • Demonstrated ability to lead teams and manage multiple projects effectively.

Responsibilities

  • Develop and oversee citywide recreation and community service programs and events.
  • Evaluate and implement programs based on community needs and trends.
  • Supervise staff, including hiring, training, and performance assessment.
  • Monitor budget expenditures and aid in budget preparation and grant applications.
  • Foster relationships with community organizations and groups.

Benefits

  • Comprehensive health and wellness benefits package.
  • Paid time off and holiday leave.
  • Participation in retirement plans and savings programs.
  • Professional development opportunities and training support.
Full Job Description
Salary : $102,419.28 - $124,467.24 Annually
Location : Ontario, CA
Job Type: Full Time
Job Number: 070626 Sr Rec/Comm Sup
Department: Recreation & Community Services
Opening Date: 08/11/2026
Closing Date: 8/25/2026 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: TMTR

The Position
Senior Recreation/Community Services Supervisor
The Recreation & Community Services Department is searching for a recreation professional to join the team as a Senior Recreation/Community Services Supervisor. The Senior Recreation/Community Services Supervisor is a front-line supervisory level position that develops and oversees a variety of citywide recreation and community services programs, activities, and events. In addition, this position coordinates and promotes cooperative efforts with community agencies, assists with budget preparation and participates in grant writing and other funding opportunities.

There is currently one (1) full-time vacancy in the Recreation/Community Services Department - Aquatics Division. The resulting eligibility list may be used to fill future vacancies in this classification.The Ideal Candidate

The ideal candidate will possess the following:
  • Knowledge of principles and practices of recreation and community service program administration.
  • Knowledge of development, coordination, and evaluation of recreation and community services programs.
  • Demonstrated ability to work independently and exercise sound judgment.
  • Excellent communication skills, clearly and concisely, both orally and in writing with both internal and external customers.
  • Outstanding interpersonal skills to work collaboratively with City staff across all agencies and departments.
  • Strong supervisory skills, including the ability to manage multiple tasks, set priorities, and meet deadlines.

Additionally, the successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy - Empathy, Respect, and Problem Solving.

The following procedures will apply:
  • The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
  • The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
  • The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
  • Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.


Examples of Essential Functions
The essential functions typically performed by the Senior Recreation/Community Services Supervisor include the following:
  • Develops, markets, evaluates, and oversees a variety of citywide recreation and community service programs, including facilities, youth and adult sports, tot programs, senior activities, citywide special events, and contract classes/instructional programs.
  • Recommends, develops, and implements programs based on evaluation and measurement criteria, needs assessments, and community trends; estimates required resources; and finalizes and presents recommendations for new programs.
  • Supervises and directs the activities of assigned staff, including employee selection, work assignment, performance evaluation, employee development, disciplinary action, and complaint resolution.
  • Monitors, evaluates, develops, and enforces administrative systems, policies, and procedures to ensure efficient service delivery and effective workload management.
  • Establishes, fosters, and maintains relationships with community groups.
  • Assists with monitoring budget expenditure and revenues; participates in budget preparation, review, and data compilation.
  • Assists with grant application preparation; researches and recommends alternative revenue sources.
  • Maintains knowledge of current trends, legislation, and best practices in the recreation and community services field; evaluates their impact on departmental operations and recommends policy and procedural changes.
  • May oversee a community facility providing multiple recreation and community service programs and activities.
  • May review and authorize facility and/or field reservations and scheduling; applies usage rates and charges.
  • Job responsibilities may require travel.
  • Performs other related duties as assigned.

Qualification Guidelines
Education
Equivalent to an associate's degree in recreation, physical education, public administration, or a related field.

ExperienceFive (5) years of experience in coordinating recreation and community services programs, including supervision of recreation staff.
Licenses
  • Valid Class C California driver's license at time of appointment.
  • Acceptable driving record at the time of appointment and throughout employment.


Certificates
Ability to obtain valid American Red Cross certifications in Cardiopulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator within the first six (6) months of employment.
Special Requirements
Ability to work flexible and weekend hours as needed.
Desirable:
  • Experience supervising the operations of a municipal aquatic facility and aquatic recreation programs is highly desirable.
  • Ability to obtain certifications as a Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO), Lifeguard Instructor (LGI), and Water Safety Instructor (WSI) within six (6) months of employment.
  • Bilingual proficiency in Spanish.
  • Bachelor's degree in Recreation, Human Services, Public Administration or a related field.
  • Experience using Microsoft Office 365 and recreation software programs, preferably CivicRec, and other related database applications.

Supplemental Information
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account, otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
  • List any relevant experience and education that demonstrates that you qualify for the position.


  • List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).


  • Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Application Process
Applicants are required to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required documentation may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position, you may be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices

Email is the primary way that the Human Resources/Risk Management or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our page.
The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here

Employees in this classification are represented by Teamsters Local 1932. For a list of benefits for Teamsters employees please click here
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INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete. By checking the 'Yes' response below, I indicate that I have read the job bulletin and these instructions for completing the supplemental questionnaire. Additionally, I certify that my application and supplemental answers accurately reflect my training, education and experience; and I understand that my responses are subject to verification.
  • Yes, I understand the above statement.

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