Job DescriptionEssential Job Functions: - Maintain and ensure compliance with the plant Quality Management System in alignment with IATF 16949, ISO 9001, and customer-specific requirements.
- Lead root cause analysis and drive implementation of corrective and preventive actions (CAPA) using structured problem-solving methods (8D, 5 Why, Fishbone).
- Support the Quality Manager in establishing, implementing, and sustaining plant-level quality systems, standards, and procedures.
- Drive continuous improvement initiatives using Lean Manufacturing tools (5S, Kaizen) and Six Sigma methodologies.
- Provide statistical analysis (SPC, MSA, capability studies, sampling plans) to monitor process performance and identify improvement opportunities.
- Partner with Engineering and Operations to ensure successful new product launches (APQP/PPAP) and seamless transfer from development into production.
- Act as a key plant-floor resource, supporting production teams in resolving in-process quality issues and reducing scrap, rework, and downtime.
- Support and mentor Quality Inspectors and production personnel to ensure adherence to quality standards and procedures.
- Plan and conduct internal audits, layered process audits, and support external/customer audits; ensure timely closure of findings.
- Investigate customer complaints and internal nonconformances; implement robust corrective actions to prevent recurrence.
- Develop, maintain, and control plant quality documentation (control plans, work instructions, procedures, quality manuals).
- Oversee incoming and outgoing quality activities, including inspection processes and product release requirements.
- Drive continuous improvement of receiving inspection processes and supplier quality performance.
- Manage supplier quality performance by monitoring metrics, conducting audits, and driving corrective actions.
- Ensure timely resolution of supplier nonconformances and escalation as needed.
- Prepare and present Corrective Action Reports (CARs), quality metrics, and performance updates to plant leadership.
- Support plant KPIs related to quality (PPM, scrap, rework, customer returns, audit results).
Qualifications: - 5-7 years of quality engineering experience in manufacturing.
- Knowledge of IATF 16949 / ISO 9001 and core tools (APQP, PPAP, FMEA, SPC, MSA).
- Strong problem-solving and root cause analysis skills.
- Proficiency in Microsoft Office (Excel, Word).
- Strong communication skills.
- Flexible schedule and ability to work overtime.
- Experience in Tier 1 automotive supplier environment.
- Six Sigma Green Belt or Black Belt.
- Lead Auditor certification.
- Experience with ERP/QMS systems and tools such as Minitab.
Competencies: - Drives Results
- Decision Quality
- Collaborates
- Customer Focus
- Continuous Improvement Mindset
- Communicates Effectively
Education: - Bachelor's degree in quality, mechanical, industrial engineering, or related field.
Physical Requirements: - High-volume automotive manufacturing environment.
- Regular presence on the production floor.
- Exposure to machinery, noise, and temperature variations; PPE required.
- Ability to support off-shift operations and overtime as needed.
If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!
