Quest Diagnostics

Senior Quality Engineer, Quality Operations

Quest Diagnostics$90K — $110K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in quality engineering within medical device or IVD sectors.
  • In-depth knowledge of FDA QMSR and ISO 13485 standards.
  • Proficiency in design transfer, CAPA, and manufacturing change control processes.
  • Capability to make risk-based quality decisions with minimal supervision.
  • Strong communication and problem-solving skills for dynamic environments.

Responsibilities

  • Lead complex quality engineering initiatives across various production domains.
  • Conduct technical investigations for quality deviations and establish root causes.
  • Formulate and validate protocols for equipment and process qualifications.
  • Oversee quality assessments of production changes and evaluate compliance impacts.
  • Guide quality engineering efforts in design transfer and operational readiness activities.
  • Collaborate with suppliers on quality concerns and nonconformance issues.
  • Implement corrective actions and drive improvements for systematic quality challenges.

Benefits

  • Annual performance bonus eligibility based on individual and company performance.
  • Opportunity for professional development through mentorship of junior engineers.
  • Exposure to cross-functional collaboration in a regulated environment, enhancing leadership skills.
Full Job Description
JOB DESCRIPTION

Pay Range: $90,000.00 - $110,000.00 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

The Senior Quality Operations Engineer, Quality Operations is an experienced quality engineering professional responsible for independent ownership of complex production and process control activities supporting IVD design transfer, commercial manufacturing, and sustained process performance.

This role applies deep technical judgment to investigations, process validation, change control, supplier quality issues, and operational quality decisions, and is expected to coach others while serving as a strong cross-functional partner.


JOB RESPONSIBILITIES
  • Independently lead complex quality engineering activities across receiving inspection, acceptance activities, manufacturing support, and process control execution.
  • Lead technical investigations for nonconformances, deviations, process failures, material issues, and recurring quality trends; identify robust root causes and drive timely resolution.
  • Develop, review, and approve validation protocols and reports for equipment qualification, process validation, revalidation, and validation changes, ensuring scientifically sound rationale and compliant execution.
  • Lead quality review of production and process changes, ensuring change impact is appropriately assessed for product quality, regulatory compliance, validation state, and risk controls.
  • Provide quality engineering leadership during design transfer and manufacturing readiness activities, including control plan review, inspection strategy, process risk evaluation, and readiness assessments.
  • Partner with supplier quality, Manufacturing, and operations teams on supplier-related nonconformances, SCARs, incoming quality trends, and qualification-related issues.
  • Drive CAPAs and quality improvement actions for systemic manufacturing and process control issues; challenge weak problem statements, unsupported root causes, and ineffective actions.
  • Review and approve engineering and quality documentation within delegated authority, including protocols, reports, nonconformance records, CAPAs, change records, and related technical assessments.
  • Support audits, regulatory inspections, and back-room documentation for manufacturing quality topics; help ensure evidence is technically complete and inspection ready.
  • Mentor junior engineers and technicians on GMP expectations, GDP, investigations, risk-based decision-making, and validation discipline.
  • Generate and interpret quality metrics for process capability, nonconformances, CAPA performance, supplier quality, and operational trends, and escalate adverse signals appropriately.

JOB QUALIFICATIONS

Required WorkExperience: 

  • 5+ years of progressive experience in quality engineering, manufacturing quality, or quality operations in a regulated medical device or IVD environment.
  • Strong working knowledge of FDA QMSR, ISO 13485, GMPs, process validation, and production/process control requirements.
  • Demonstrated experience supporting design transfer, equipment qualification, process validation, supplier quality, investigations, CAPA, and change control.
  • Ability to make technically sound, risk-based quality decisions with limited supervision.
  • Strong facilitation, influencing, technical writing, and structured problem-solving skills.
  • Working knowledge of eQMS and quality analytics tools.

Preferred Work Experience: 

  • Experience in IVD product development, design change governance, or sustaining product design and development product lifecycle support.
  • Experience in complex IVD manufacturing environments involving reagent, consumable, software-enabled, or instrument-based products.
  • Working knowledge of ISO 14971, statistical techniques, process capability methods, and electronic quality systems.

Physical and Mental Requirements: 

  • Strong attention to detail for thorough documentation to ensure consistency in documentation.
  • Excellent problem-solving skills to identify and address quality issues effectively.
  • Ability to manage multiple projects to meet deadlines while maintaining accuracy.

Knowledge: 

  • Strong working knowledge of FDA QMSR, ISO 13485, ISO 14971, and practical application of risk-based quality system management.

Skills: 

  • In-depth knowledge of QMS standards and regulatory requirements relevant to manufacturing
  • Ability to balances speed, compliance, and product quality without compromising patient safety, product performance, or regulatory expectations.
  • Excellent cross-functional collaboration skills
  • Strong communication skills for effective interaction with internal teams92 suppliers, and regulatory bodies

     

     

Education:

  • Bachelor92s degree in Engineering, Life Sciences, Biomedical Sciences, or other relevant technical disciplines. (Required)

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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