As a Senior Quality Engineer, you will own and drive quality systems across the full hardware development and production lifecycle - from early prototypes through subassembly builds and into volume production at our contract manufacturer. You'll work closely with our mechanical, electrical, embedded software, and manufacturing teams to build robust quality processes, define test coverage strategies, and ensure our products meet reliability, safety, and performance requirements.
Key job responsibilities
Quality Systems & Process
- Develop, implement, and maintain quality management systems (QMS) appropriate for a hardware startup in early production
- Establish and own incoming inspection, in-process inspection, and final inspection criteria and procedures
- Define and drive First Article Inspection (FAI) processes with our contract manufacturer
- Create and manage Non-Conformance Reports (NCRs), CAPAs, and deviation/waiver processes
Documentation & Work Instructions
- Author and maintain clear, accurate work instructions, assembly procedures, and inspection checklists for the production floor
- Ensure documentation is version-controlled and synchronized with engineering changes
- Partner with engineering to enforce Design for Manufacturability (DFM) and Design for Testability (DFT) principles
Contract Manufacturer Partnership
- Serve as a key quality interface with contractors - conducting audits, reviewing quality plans, and driving resolution of production issues
- Travel to CM facilities as needed to support builds and resolve quality escapes
- Establish quality metrics and reporting cadences with CM leadership
Reliability & Compliance
- Lead or support DFMEA/PFMEA activities to proactively identify and mitigate failure modes
- Support product safety and compliance activities (UL, CE, RoHS, UN38.3 for battery, etc.)
- Drive reliability testing planning and execution, including environmental stress screening (ESS) and accelerated life testing (ALT)
BASIC QUALIFICATIONS
- Experience in developing functional specifications, design verification plans and functional test procedures
- 5+ years of quality engineering experience in a hardware product company (consumer electronics, robotics, medical devices, or similar)
- Hands-on experience with quality systems in a contract manufacturing environment
- Proficiency with inspection tools, metrology, and functional test methods for electromechanical assemblies
- Experience authoring work instructions, ATPs, and inspection criteria for production
PREFERRED QUALIFICATIONS
- Master's degree in electrical engineering, computer engineering, or equivalent
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Experience with robotics, mechatronics, or complex electromechanical systems
- Background in early-stage or startup hardware environments where quality systems were built from scratch
- Exposure to battery/energy storage compliance (UN38.3, UL2054)
- Familiarity with IPC standards (IPC-A-610, IPC-J-STD-001)
- Experience with PLM/QMS tools (Arena, ETQ, Greenlight Guru, or similar)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 157,100.00 - 212,600.00 USD annually
