Description
Join our dynamic Quality Assurance team as a QA Senior Specialist - Supplier Quality, where you'll play a critical role in maintaining the integrity of our supply chain and protecting product quality. This position offers the opportunity to work cross-functionally with Purchasing, Quality Operations, and external audit partners while building strong relationships with suppliers across the pharmaceutical industry. You'll be part of a collaborative team that values innovation, problem-solving, and continuous improvement in a fast-paced GMP environment.
As the QA Senior Specialist - Supplier Quality, you will serve as the primary point of contact for supplier qualification and oversight activities. You will be responsible for qualifying new suppliers, managing supplier qualification documentation, processing supplier change notifications, and handling supplier complaints. This role requires strong attention to detail, excellent communication skills, and the ability to balance multiple priorities while ensuring compliance with FDA regulations and INCOG's quality standards.
Essential Job Functions:
• Lead the qualification and approval process for new suppliers, including evaluation of supplier quality systems, capabilities, and compliance with GMP requirements
• Maintain and manage supplier qualification files, approved supplier lists, and related documentation in accordance with regulatory requirements and company procedures
• Collaborate with Purchasing to ensure that only approved materials are procured from qualified and approved vendors
• Write and revise SOPs and other documents governing the Supplier QA system
• Review and process Supplier Change Notifications (SCNs), assessing potential impact to product quality and coordinating cross-functional review and approval
• Perform risk-based evaluation of suppliers and supplier issues
• Investigate and manage supplier complaints
• Coordinate with external audit service providers to perform supplier audits
• Support supplier quality agreements, technical agreements, and quality documentation as needed
• Participate in cross-functional teams for new product introductions, process improvements, and quality initiatives
• Perform Supplier QA metric reporting
Special Job Requirements:
• Bachelor's degree and 3 years experience OR 10+ years of experience in supplier quality management within a pharmaceutical, biopharmaceutical, or medical device GMP environment
• Experience with supplier auditing or audit coordination
• Strong understanding of GMP regulations and quality systems requirements for pharmaceutical manufacturing
• Familiarity with quality management systems (QMS) and document management systems
• Experience with risk assessment methodologies and tools
• Excellent written and verbal communication skills with the ability to interact effectively with internal stakeholders and external suppliers
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Detail-oriented with strong analytical and problem-solving abilities
• Ability to work both independently and collaboratively in a team environment
Additional Preferences:
• Knowledge of FDA 21 CFR Part 211 and ICH Q7
• ASQ Certified Quality Auditor (CQA) or similar quality certification
• Previous experience working with contract manufacturers or in a CDMO environment
Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.
