Senior QA Engineer

Healthie

$130K — $160K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Quality Assurance with a proven ability to identify subtle bugs and maintain test coverage.
  • Deep customer empathy with a focus on enhancing user experience.
  • Exceptional instincts for testing with a knack for uncovering edge cases and understanding failures.
  • Ability to quickly learn complex products and features with a critical mindset.
  • Strong decision-making skills for balancing thoroughness with team velocity.
  • Technical fluency across the technology stack, particularly in API testing and GraphQL, with familiarity in Ruby and TypeScript being advantageous.
  • Proficiency in test automation with tools like Playwright and usage of AI tools for testing.

Responsibilities

  • Drive testing strategy and practices across a complex EHR platform.
  • Collaborate closely with engineers, product managers, and designers to ensure product quality.
  • Use AI tools pragmatically in testing processes to improve efficiency and effectiveness.
  • Conduct thorough testing to identify edge cases and ensure comprehensive coverage.
  • Advocate for user experience and empathy in testing practices.

Benefits

  • Hybrid work arrangement based in NYC or LA.
  • Professional development opportunities through collaboration with a talented QA team.
Full Job Description
About the role

We're looking for a Senior QA Engineer to join a strong, collaborative QA team at Healthie. You'll bring deep expertise and fresh thinking that helps the whole team grow. This isn't a role where you maintain the status quo; you'll have a real impact on how we build and ship software as our products grow.

We want someone who is exceptional at testing: sharp enough to learn a complex product fast, curious enough to find what others miss, and empathetic enough to always be thinking about the people on the other side of the screen. AI tools are a core part of how we work, and we expect you to use them fluently but pragmatically, with the expertise and judgment to know what good looks like.

You'll work alongside a talented team of QA engineers, contributing to testing strategy and collaborating closely with engineers, product managers, and designers across a large, complex EHR platform. Where AI-powered products are in scope, you'll bring the same rigor you apply everywhere else.

At Healthie, we are AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

About you
  • 8+ years of experience in Quality Assurance, with a track record of finding bugs others miss and building test coverage that holds up over time.
  • Deep customer empathy; you think about real users as you test, act as their proxy, and advocate for their experience when something feels off.
  • Exceptional testing instincts, with a natural ability to identify edge cases, think adversarially, and dig until you understand a failure completely.
  • Fast product learner; you get up to speed on new features and domains quickly and approach them with a critical, questioning eye.
  • Strong sense of when enough is enough; you use experience and context to make confident calls about coverage, balancing thoroughness with the pace of a fast-moving team.
  • Technically fluent across the stack: solid API testing skills, strong working knowledge of GraphQL, comfortable reading logs and digging into a codebase when a bug needs it. Ruby and TypeScript familiarity is a plus.
  • Comfortable with Playwright and test automation, and fluent with AI tools for generating tests, surfacing edge cases, and moving faster without sacrificing judgment.

Bonus points
  • Experience configuring testing and deployment practices, including CI/CD pipelines and release process tooling.
  • Experience testing AI/ML systems, NLP outputs, transcription accuracy, or other probabilistic models.
  • Knowledge of HIPAA compliance requirements and how they apply to PHI handling in software.
  • Familiarity with Claude Code or other agentic coding tools.


Details, details
  • This is a full-time, hybrid position in our NYC or LA office.
  • U.S. work authorization is required, Healthie does not provide sponsorship.
  • The salary for this position is a base between $130,000 - $160,000.


Interview Process
  • Quick chat with someone from our Talent team (15 min)
  • Hiring Manager Interview - Michele (30 min)
  • Technical Interview with Senior QA Engineers (60 min)
  • Executive Interviews
  • Jonathan - VP of Engineering (30 min)
  • Cavan - CTO and Co-Founder (15 min)
  • In-Person with Michele (NYC/LA) (30 min)
  • Reference Checks


Learn more at gethealthie.com/careers.

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