Senior QA Engineer, AI

TeamViewer Germany GmbH

$120K — $145K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in test automation or quality engineering with strong programming skills in Python, TypeScript, Java, or C#.
  • Hands-on experience with testing AI and model-based systems, particularly evaluation frameworks and non-deterministic outputs.
  • Proven capability to build and scale automated testing platforms with CI/CD integration.
  • Strong understanding of evaluating agentic systems, including tool usage and failure handling.
  • Experience with API and performance testing across various platforms such as desktop, web, or distributed backends.
  • Familiarity with common AI failure modes and effective mitigation strategies.
  • Practical experience with agentic development environments and repository management of evaluation assets.

Responsibilities

  • Own quality strategy for teams delivering agent-generated code, ensuring safe and swift software releases.
  • Build and maintain a comprehensive automated test infrastructure across multiple testing types.
  • Define and operate frameworks for evaluating AI-powered features, focusing on datasets and scoring systems.
  • Design strategies for testing systems with non-deterministic outputs while meeting quality standards.
  • Utilize AI coding agents for generating and maintaining risk-based test suites that align with business requirements.
  • Test agent behavior for multi-step tasks, tool usage, and workflows related to safety and human interaction.
  • Instrument production quality signals for ongoing improvement of testing frameworks and practices.
  • Collaborate closely with engineering teams throughout the development lifecycle, embedding quality from refinement to release.

Benefits

  • Competitive compensation and bonuses
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive health insurance with 100% employer-paid medical coverage
  • Up to 12 weeks of parental leave
  • Basic life insurance and short/long-term disability coverage, 100% employer-paid
  • Quarterly team-building events and leadership luncheons
  • Open door policy with a business casual dress code
  • Celebrates diversity as a core value, encouraging change initiatives together.
Full Job Description
Responsibilities
  • Own the quality strategy for teams shipping largely agent-generated code, ensuring software can be released safely and at speed through strong verification practices.
  • Build and maintain automated test infrastructure across unit, integration, end-to-end, contract, API, performance, and regression testing.
  • Define and operate evaluation frameworks for AI-powered features, including datasets, scoring systems, model-as-judge approaches, human calibration, regression tracking, and release gates.
  • Design testing strategies for non-deterministic and agentic systems where outputs may vary while still meeting expected quality standards.
  • Use AI coding agents to generate and maintain test suites, while ensuring coverage remains meaningful, risk-based, and aligned to business requirements.
  • Test agent behavior, including multi-step task execution, tool usage, failure recovery, safety enforcement, and human handoff workflows.
  • Instrument production quality signals and use real-world feedback to continuously improve evaluation and testing frameworks.
  • Partner closely with engineering teams throughout the development lifecycle, embedding quality from refinement through release.
Requirements
  • 8+ years of industry experience in test automation or quality engineering, with strong programming skills in Python, TypeScript, Java, or C# and a track record of supporting complex software products.
  • Hands-on experience testing AI and model-based systems, including evaluation frameworks, model quality assessment, and the challenges of non-deterministic outputs.
  • Proven ability to build and scale automated testing platforms, including CI/CD integration, test data strategies, framework development, and flaky test management.
  • Strong understanding of how to evaluate agentic systems, including tool calling, multi-step workflows, safety mechanisms, and failure handling.
  • Regular use of AI coding agents, combined with a critical review mindset and accountability for the correctness and quality of generated software and test assets.
  • Experience with API testing, performance testing, and at least one of desktop, web, or distributed backend platforms.
  • Deep understanding of common AI failure modes, including hallucinations, prompt injection, context degradation, non-determinism, and silent regressions, along with effective mitigation strategies.
  • Practical experience with agentic development environments, MCP or comparable tooling, and repository-based management of prompts, instructions, and evaluation assets.
  • Strong communication skills, the ability to collaborate effectively across distributed teams, and a passion for helping shape a modern AI-native.
What we offer
  • Competitive compensation and bonuses
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
  • Open door policy and business casual dress code
  • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.

Department Research & Development Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student

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