JOB DESCRIPTION:

Summary/Objective

We are seeking a Senior Project Manager for our credit-based financial software products, based in our Houston, TX office. The ideal candidate has a proven track record implementing large-scale financial services applications for banks and financial institutions - including integration of and interfaces to third-party systems - a background in banking or loan servicing, and the executive-level communication skills to translate complex technical issues for senior stakeholders.

Responsibilities
• Lead end-to-end delivery of large-scale financial services application implementations for banks and financial institutions, owning scope, budget, schedule, forecasting, and resources.
• Plan and oversee integration of, and interfaces to, third-party systems - managing vendor dependencies, data exchange, and joint testing.
• Manage scope and change control: track budget against scope and identify, document, and escalate out-of-scope items.
• Serve as the customer's central point of contact, managing expectations and facilitating resolution of complex software issues with subject matter experts.
• Maintain a risk and issue register; proactively escalate issues and request assistance to clear blockers before they impact delivery.
• Communicate at the executive level - translating complex technical issues into clear status, risk, and decisions through executive-grade PowerPoint reports and steering-committee materials.
• Apply working knowledge of cloud, network, and application technology together with loan servicing business knowledge to guide project decisions and risk management.
• Leverage meeting transcriptions to consolidate key notes, decisions, and action items, then document and track them to closure.
• Establish project governance and report progress through KPIs and dashboards; manage quality and secure deliverable sign-off against acceptance criteria.
• Lead organizational change management and user adoption, mentor project staff, and ensure compliance with financial-services regulatory, audit, and data-privacy requirements (e.g., SOX, information security).

Requirements
• Minimum 5 years managing full life cycle software implementation projects, including large-scale financial services applications for banks and financial institutions.
• Background in banking or loan servicing, with business knowledge of loan servicing applications.
• Experience integrating and interfacing with third-party systems, and tracking budget against scope while escalating out-of-scope items.
• Structured risk and issue management experience (risk registers, mitigation planning).
• Project governance experience (KPIs, dashboards, executive reporting), plus quality management and deliverable sign-off.
• Excellent communication skills: able to understand complex issues, translate them for an executive audience, and confidently escalate for assistance.
• Advanced PowerPoint expertise; advanced proficiency in MS Project, Word, and Excel.
• Working understanding of cloud, network, and application communications.
• Experience leading organizational change management / user adoption and mentoring project managers or cross-functional teams.
• Familiarity with financial-services regulatory, audit, and data-privacy requirements (e.g., SOX, information security).
• Ability to use meeting transcriptions to consolidate notes, decisions, and action items and track them to completion.
• Strong problem solving and analysis skills.

Preferred Skills
• Experience with Agile methodology
• Knowledge of Confluence

Education / Certifications
• Bachelor's degree
• PMI - Certified Associate in Project Management (CAPM) (or equivalent)
• PMI - Project Management Professional (PMP) (or equivalent)

Location

This position may work from any of the following locations: Hybrid office schedule if within 75 miles of the Houston office. Remote with the ability to travel at least 5% from the following states: Texas if more than 75 miles from the office location, Virginia, Florida, Georgia, Idaho, Louisiana, Michigan, New Jersey, Minnesota, North Carolina, Pennsylvania, and Utah.

** Shaw Systems employees are not authorized to work in any state not listed above or outside of the US without specific written permission from their direct manager and approval from the Information Security Office.**

Supervisory Responsibility

Work Environment and Physical Demands

This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 7 am - 4 pm, 8 am - 5 pm or 9 am - 6 pm, and occasional afterhours or weekend work may be required. Hours may vary or exceed 40 in any given week depending on the needs of the business.

Travel

Travel: Up to 30% Travel - Domestic only