Key ResponsibilitiesRequirements Discovery & Workshops- Lead structured requirements-gathering workshops with MOPAR business teams, IT stakeholders, product owners, architects, and SMEs.
- Elicit business needs, process gaps, system pain points, and future-state capabilities using interviews, process walkthroughs, and collaborative sessions.
- Translate high-level business objectives into clear, actionable functional and non-functional requirements.
- Facilitate alignment across multiple stakeholder groups, ensuring clarity, traceability, and consensus.
Documentation & Deliverables- Develop a complete System Requirements Specification (SRS/BRD) including:
- Business requirements
- Functional requirements
- Non-functional requirements
- Use cases / user stories
- Process flows (current-state and future-state)
- Data requirements and integrations
- System constraints and assumptions
- Ensure all requirements adhere to Client documentation standards and MOPAR governance processes.
- Maintain full traceability from business objectives to system requirements.
Project Leadership & Stakeholder Management- Act as the primary liaison between MOPAR business teams, IT, vendor partners, and enterprise architecture.
- Manage timelines, milestones, risks, and dependencies related to the requirements phase.
- Provide weekly status updates, risk logs, and decision-tracking documentation.
- Ensure alignment with Client enterprise platforms, data strategy, and integration frameworks.
Process & Quality Assurance- Validate requirements with business owners and technical teams through structured review cycles.
- Support solution architects and development teams during design by clarifying requirements and ensuring alignment.
- Ensure all requirements are testable and support QA teams in developing test scenarios and acceptance criteria.
Required Skills & Experience- 8-12+ years of experience as a Senior PM, Senior BA, or hybrid PM/BA in large enterprise environments.
- Strong background in automotive OEM, preferably in aftermarket, service, parts, or dealer systems.
- Proven experience leading requirements workshops and delivering SRS/BRD documentation for complex systems.
- Expertise in process modeling, use case development, user stories, and requirements traceability.
- Strong understanding of enterprise integrations, APIs, data flows, and system dependencies.
- Excellent communication, facilitation, and stakeholder-management skills.
- Experience working in Agile, Hybrid, or Scaled Agile environments.
- Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, or equivalent.
Preferred Skills- Experience with MOPAR, Dealer Connect, Service/Parts systems, or Client enterprise platforms.
- Familiarity with aftermarket supply chain, parts cataloging, service operations, or warranty systems.
- Exposure to API-driven architectures, integration platforms, and data modeling.
- Automotive OEM vendor-partner experience (Client, GM, Ford, Toyota, Honda, etc.).
Education- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- Master's degree or industry certifications (CBAP, PMI-PBA, PMP, SAFe) preferred.
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