Blue Cross Blue Shield of Massachusetts

Senior Project Manager, Scrum Master

Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of proven project management experience in complex enterprise technology projects.
  • Bachelor's degree in Business, Information Technology, Management, or a related field; Master's preferred.
  • PMP or similar advanced project management certification is highly preferred.
  • Expert-level knowledge of Iterative Waterfall and experience with Agile frameworks.
  • Strong analytical, strategic planning, and problem-solving abilities.
  • Exceptional executive-level communication and facilitation skills.
  • Ability to navigate complex organizational structures and drive results independently.

Responsibilities

  • Lead strategic planning for large, cross-functional initiatives in partnership with senior leadership.
  • Direct and deliver multiple high-visibility projects ensuring alignment and on-time delivery.
  • Serve as the central leader for matrixed teams across various business units.
  • Identify and mitigate complex, enterprise-level risks while managing change.
  • Champion and refine Iterative Waterfall and Agile methodologies for optimized delivery.
  • Translate complex technical requirements into cohesive business strategies for executives.
  • Mentor other Project Managers and spearhead process improvement initiatives.

Benefits

  • Comprehensive package of health benefits including medical, dental, and vision insurance.
  • 401(k) plan to support retirement savings.
  • Paid time off to ensure work-life balance.
  • Suite of well-being benefits for eligible employees.
Full Job Description
What we need:

As a Senior Project Manager, you will operate with a high degree of autonomy to drive the complete lifecycle of a portfolio of medium to large, highly complex, and strategically critical projects. This role is pivotal in aligning project outcomes with enterprise-level business goals and serving as a key leader within the Technical Program Management Office.

Your Day to Day:
  • Strategic Planning: Lead the intake and planning for large-scale, cross-functional initiatives. You will partner with senior leadership and technical leads to define objectives, deliverables, and strategic boundaries, overseeing forecasting and resource allocation using Jira and Clarizen.
  • Complex Project Delivery: Direct multiple high-visibility projects simultaneously, ensuring strategic alignment, on-time delivery, and strict budget adherence. Maintain comprehensive, executive-ready documentation, including charters, schedules, RAID logs, and status reports.
  • Enterprise Leadership: Serve as the central leader for highly matrixed teams across IT, Data Science, DevOps, and other business units. Drive alignment, resolve critical roadblocks, and facilitate executive steering committee meetings.
  • Advanced Risk & Change Management: Proactively identify, analyze, and mitigate complex, enterprise-level risks. Lead comprehensive change management strategies to ensure operational readiness and seamless adoption of new technologies.
  • Methodology Leadership: Champion and refine the use of Iterative Waterfall and Agile methodologies to optimize delivery from engineering teams and improve internal processes at BCBSMA.
  • Executive Communication: Expertly translate complex technical requirements into high-level business strategy, ensuring a shared, unified vision between executive stakeholders and engineering teams.
  • Mentorship & Process Improvement: Provide active mentorship and guidance to other Project Managers. Spearhead initiatives to continuously improve the project management discipline across the organization.

We're Looking for:
  • Experience: 10+ years of proven project management experience, with a strong track record of autonomously delivering large, complex enterprise technology projects.
  • Education: Bachelor's degree in Business, Information Technology, Management, or a related field. A Master's degree is preferred.
  • Certification: PMP or similar advanced project management certification is highly preferred.
  • Methodologies: Expert-level knowledge of Iterative Waterfall and extensive experience integrating it with Agile frameworks.
  • Core Skills: Advanced analytical, strategic planning, and problem-solving abilities. Proven success in managing competing priorities and driving data-driven decisions.
  • Communication: Exceptional executive-level communication and facilitation skills, with a demonstrated ability to articulate a compelling vision and present complex project statuses to leadership.
  • Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.

What You'll Gain:
  • Professional Attributes: An unmatched ability to navigate complex organizational structures, establish executive trust, and drive results independently in a fast-paced environment.


Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
BostonTime Type
Full time

Salary Range: $143,100.00 - $174,900.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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