Senior Project Manager - Retail Fit-Out (Enterprise Account)

Turner & Townsend$110K — $140K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years managing construction projects with leadership experience
  • Required experience in retail or commercial fit-out
  • University degree in Engineering, Architecture, Construction Management, or related field
  • PMP certification or equivalent highly desirable
  • Strong ability to read and coordinate construction drawings
  • Experience leading client-facing projects and managing senior stakeholders
  • Proficient in MS Office and project scheduling tools like MS Project or P6
  • Highly organized with attention to detail in a fast-paced environment

Responsibilities

  • Lead projects through feasibility to close-out
  • Interpret and coordinate construction documents to manage risks
  • Coordinate design and construction compliance with stakeholders
  • Conduct site visits to monitor project adherence
  • Identify and mitigate project risks proactively
  • Lead procurement and contract management strategies
  • Act as primary contact for client communication and expectations
  • Mentor Project Managers and team members to foster development

Benefits

  • 100% covered health and dental benefits for employees and dependents
  • Health spending account for additional expenses
  • RRSP options with company matching
  • Annual learning and development budget
  • Access to online learning tools and career support
  • Coverage for one professional membership or license fee annually
  • Support for work-life balance through vacation and flexible work options
  • Commitment to diversity, equity, and an inclusive workplace culture
Full Job Description
Who are you?

As a Senior Project Manager (SPM), you will lead the successful delivery of commercial / retail construction and fit-out projects from feasibility through close-out. You will oversee multiple workstreams across design, procurement, construction, and handover while providing leadership and mentorship to Project Managers and junior team members. This role requires strong technical competence, excellent client-facing skills, and the ability to manage competing priorities in a dynamic, deadline-driven environment. The role is based in Vancouver / Lower Mainland, with responsibilities spanning British Columbia, Alberta, Manitoba, and Saskatchewan, and will require travel to project sites.

Job Description

As a Senior Project Manager dedicated to this Enterprise Account you will be involved in;

Project Delivery & Technical Oversight
  • Lead and manage projects throughout the full project lifecycle, including feasibility, design, procurement, construction, furniture installation, I.T. coordination, commissioning, and close-out.
  • Review, interpret, and coordinate construction drawings, specifications, and technical documentation to identify risks, gaps, and constructability issues.
  • Coordinate with consultants, contractors, landlords, and authorities having jurisdiction to ensure design and construction compliance.
  • Conduct regular site visits as required to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
  • Proactively identify, assess, and mitigate project risks, resolving issues efficiently and escalating when appropriate.

Procurement, Commercial & Contract Management
  • Lead procurement strategies, including tendering, evaluation, recommendation, and appointment of consultants, contractors, and vendors.
  • Establish, negotiate, and manage quotations, purchase orders, and contracts, including Master Service Agreements.
  • Monitor costs, manage change control, and ensure accurate financial tracking, forecasting, and reporting.
  • Process and certify payments to consultants, contractors, and direct vendors in coordination with the consultant team.

Client & Stakeholder Management
  • Act as the primary point of contact for client stakeholders, providing clear, timely, and strategic communication.
  • Lead and facilitate project meetings including client meetings, design coordination meetings, contractor meetings, and site meetings.
  • Manage client expectations while balancing scope, schedule, quality, and budget constraints across multiple concurrent projects.
  • Prepare and deliver clear project updates, reports, and presentations to senior client representatives.

Leadership & Team Development
  • Provide leadership, mentorship, and guidance to Project Managers and other team members, fostering professional development and best practices.
  • Support workload planning, resource allocation, and review of project deliverables to ensure consistency and quality.
  • Promote a collaborative, accountable, and results-oriented team culture.
  • Lead by example in project governance, documentation standards, and client service excellence.

Administration, Reporting & Close-Out
  • Maintain comprehensive project documentation in a highly administrative, multi-project environment.
  • Ensure accurate scheduling, reporting, and document control using established project management systems.
  • Coordinate and administer project close-out activities including deficiencies, handover documentation, and lessons learned workshops.

Drive continuous improvement through post-project reviews and knowledge sharing.

Qualifications
  • 7+ years of progressive experience managing construction projects, with demonstrated leadership responsibility.
  • Retail or commercial fit-out experience is required.
  • A recognized university degree (or equivalent) in Engineering, Architecture, Construction Management, or a related field.
  • PMP certification or equivalent is highly desirable.
  • Strong technical ability to read, understand, and coordinate construction drawings and specifications.
  • Proven experience leading client-facing projects and managing senior stakeholders.
  • Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or P6.
  • Highly organized with strong attention to detail; comfortable juggling competing demands in a fast-paced, administrative-heavy environment.
  • Strong numerical, analytical, and problem-solving skills with confidence using technology and web-based data platforms.
  • Willingness to travel to project sites as required.


Additional Information

What's in it for you...
  • 100% covered health and dental benefits for you and your dependents (including paramedical services)
  • Health spending account, to top up expenses not covered in the benefits program
  • RRSP option with company matching
  • Annual learning and development budget
  • Access to a range of online learning tools, and support for career development and growth
  • Coverage of one professional membership or license fee per year, if directly related to your role
  • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $110,000.00 - $140,000.00 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

About Turner & Townsend

Turner & Townsend Careers

Joining Turner & Townsend offers a unique opportunity to contribute to some of the most exciting projects worldwide. As a global leader in professional services, Turner & Townsend is at the forefront of transforming the industry through expertise, innovation, and leadership.

Explore Job Opportunities

Turner & Townsend is constantly seeking skilled professionals eager to drive innovation and lead industry standards. With a variety of job opportunities available, candidates can find positions that match their skills and career aspirations. Explore employment options that span across critical sectors such as construction, project management, and consultancy.

Experience Professional Growth

Turner & Townsend is committed to the professional growth and continuous development of its team members. The company supports career advancement through robust training programs, including leadership development and diversity training, ensuring every team member has the tools and knowledge to succeed.

Internship Programs

For those starting their career journey, Turner & Townsend offers internship programs that provide a rich learning environment. Interns gain hands-on experience, working alongside seasoned professionals and contributing to impactful projects. These internships are a gateway to full-time employment and a flourishing career within the company.

Cultivating a Diverse and Inclusive Culture

Turner & Townsend prides itself on fostering an inclusive culture where diversity is celebrated. The company believes that a diverse workforce enhances creativity and drives innovation. Employees from various backgrounds are encouraged to share their unique perspectives, promoting a collaborative and supportive workplace.

Benefits and Employee Wellbeing

Understanding the importance of a work-life balance, Turner & Townsend offers comprehensive benefits designed to support the wellbeing of its team. Benefits include health care, flexible working conditions, and competitive retirement plans, all aimed at enhancing the quality of life for employees.

Join the Team

Turner & Townsend is hiring! Search open positions that align with your professional skills and interests. The company is looking for passionate, curious, and solution-driven team players. Prepare your resume, sharpen your interview skills, and get ready to join a team where your contributions will be valued and your career will flourish.

Networking and Career Development

Turner & Townsend encourages continuous networking and professional development. By participating in industry conferences and company-hosted events, employees can build valuable relationships and stay current with industry trends.

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