The Project Manager is responsible for the end-to-end delivery of client programs and projects, ensuring successful execution within scope, timeline, budget, and quality expectations. Serving as the primary point of accountability, this role drives project planning, execution, stakeholder alignment, and risk management throughout the project lifecycle.

The ideal candidate is a proactive leader who excels at building relationships, navigating complexity, facilitating decision-making, and driving accountability across cross-functional teams. This role also contributes to the ongoing growth and maturity of the PMO by promoting delivery best practices and identifying opportunities to improve processes, tools, and outcomes.

Client Engagement & Stakeholder Management

• Build and maintain strong relationships with clients and internal stakeholders throughout the project lifecycle.

• Facilitate clear, consistent, and outcome-focused communication across all project stakeholders.

• Gather, clarify, and validate business and technical requirements.

• Manage stakeholder expectations while ensuring alignment on project goals, scope, and deliverables.

• Establish trust through transparency, consistency, and accountability.

Project Delivery & Execution

• Lead project delivery from initiation through completion, ensuring alignment to scope, schedule, budget, and business objectives.

• Develop, maintain, and manage integrated project plans across multiple workstreams and stakeholders.

• Coordinate cross-functional teams to ensure effective execution and successful project outcomes.

• Proactively identify, assess, and mitigate project risks, issues, dependencies, and decision bottlenecks.

• Monitor project performance and implement corrective actions as needed to maintain delivery commitments.

• Ensure project deliverables achieve intended business value and client outcomes.

Delivery Leadership & PMO Contribution

• Apply established project management methodologies, tools, templates, and governance practices.

• Promote a culture of accountability, ownership, collaboration, and continuous improvement.

• Identify opportunities to improve delivery processes, tools, and team effectiveness.

• Share lessons learned and best practices to support PMO maturity and operational excellence.

• Demonstrate strong leadership, professionalism, and decision-making throughout project delivery.

Functional & Product Knowledge

• Develop a strong working knowledge of LexisNexis Risk Solutions products and solutions.

• Use product knowledge to support client discussions, validate requirements, and ensure solution alignment.

• Partner with Product, Professional Services, Sales, and Support teams to drive successful project outcomes.

• Perform other duties as assigned.

Education

• Bachelor’s degree in Business, Project/Program Management, Computer Science, Information Technology, or a related field, or equivalent experience.

Experience

• 3-5 years of project management or program management experience.

• Experience within Financial Crime Compliance, financial services, risk management, or related industries preferred.

• Experience supporting client-facing projects and implementations strongly preferred.

• Exposure to pre-sales and/or post-sales environments is a plus.

Skills & Competencies

Communication & Presentation

• Excellent verbal and written communication skills.

• Ability to effectively present information to clients and senior stakeholders.

• Strong ability to translate technical concepts into business-focused language for both technical and non-technical audiences.

Stakeholder Management

• Proven ability to build strong relationships with clients and internal partners.

• Demonstrated success influencing without direct authority and driving stakeholder alignment.

• Ability to foster accountability across cross-functional teams.

Problem Solving & Decision Making

• Strong analytical and critical thinking skills.

• Ability to navigate ambiguity and resolve complex business and project challenges.

• Capable of making sound decisions in fast-paced environments.

Results Orientation & Ownership

• Strong time management and prioritization skills.

• Self-motivated with a proactive, ownership-driven mindset.

• Demonstrated ability to manage multiple priorities while maintaining focus on delivery outcomes.

Planning & Project Management

• Experience managing project scope, schedules, resources, budgets, and risks.

• Ability to balance structured project methodologies with practical flexibility.

• Strong organizational skills and attention to detail.

Technical & Product Aptitude

• Ability to quickly learn and articulate LexisNexis Risk Solutions products and capabilities.

• Understanding of APIs and data formats such as XML, JSON, and CSV.

• Familiarity with technical delivery concepts and client implementation projects.

Technical Skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Microsoft Teams.

• Experience with workflow diagramming tools such as Visio, Lucidchart, or SmartDraw.

• Familiarity with project and collaboration tools such as AdaptiveWork, Jira, and SharePoint preferred.

Travel

• Ability to travel occasionally as required.

Preferred Attributes: Client-focused, highly organized, collaborative, proactive, adaptable, and committed to delivering exceptional results in a dynamic and fast-paced environment.