Job Family Group

Business Operations

Job Profile

Sr Project / Program Manager

Management Level

Individual Contributor

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is currently seeking a Senior Project Manager to join the People Solutions Operations team. Atlanta, GA is the preferred location for this position. The role operates in a hybrid capacity for Atlanta-based employees and can be performed remotely by candidates in other locations.

Job Summary:

The Senior Project Manager leads the planning, sequencing, and delivery of Employee Service Center (ESC) and People Solutions Operations initiatives by aligning people, process, and technology to People Solutions priorities. The role partners with People Solutions Operations leadership, CoE sponsors, ESC leaders, HRTS, Process Improvement, and Communications to drive governance, stakeholder alignment, change readiness, and data-informed execution. Additionally, this role may support other CoEs based upon business need.

This position manages moderately complex projects across the ESC and People Solutions Operations portfolio, ensuring on time in-scope delivery while actively managing dependencies, risks, and impacts.

Responsibilities:

• Maintain the portfolio roadmap and intake process, overseeing deployment activities, cyclical events (e.g., open enrollment, year-end, system upgrades/implementations), and repeatable initiatives including the development of "playbooks".
• Provide end-to-end program management for moderately complex projects, including governance, planning, delivery and BAU transition by utilizing project management tools and artifacts (e.g., charters, RACI, risk and decision logs) as well as financial tracking, and leadership-level presentation and reporting.
• Drive stakeholder alignment, risk and change communications and campaigns, and repeatable delivery through strong facilitation, standard PM tools, playbooks, and business case development required to secure technology, outsourcing/external vendors, resources, etc.
• Support continuous improvement of project management practices and capability within the Portfolio team.

This Individual Will Have:

• Experience supporting or leading moderately complex initiatives across matrixed teams.
• Working knowledge of project management and process improvement concepts, with ability to apply structure pragmatically.
• Interest in transformational work and emerging technologies, including curiosity about AI-enabled capabilities in business operations.

Qualifications:

• Bachelor's degree in a related field and 4 years' relevant experience. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
• Experience leading moderately complex, cross-functional programs and projects impacting both technology and business processes, using standard project and program management methodologies.
• Demonstrated proficiency in process analysis and improvement techniques such as value stream mapping, data collection and analysis, root-cause analysis, and assessing financial or business impact.
• Strong ability to resolve conflicts and effectively navigate organizational resistance, using negotiation, influence, and emotional intelligence within a matrixed environment.
• Proven ability to partner and collaborate effectively with cross-functional teams and subject-matter experts (e.g., HRTS, PMO), building strong internal and external relationships to drive outcomes.
• Skilled at interpersonal, communication, and presentation skills, with demonstrated ability to facilitate productive meetings and confidently engage senior leaders with executive presence.
• Proficiency with business productivity and project management tools (e.g., Microsoft Word, Excel, PowerPoint, Teams), and comfort operating in an AI-forward environment that values experimentation, learning, and technology adoption.

Preferred Qualifications:

• Experience in Human Resources.
• Advanced degree.
• PMP or Agile certification.
• Workday experience.
• Functional area expertise in a service center environment.
• Smartsheet knowledge.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Application Deadline: 08/03/2026