Duties and Responsibilities:

• Lead end-to-end implementation of AI-enabled clinical platforms supporting UM, Care Management, prior authorization, population health, or related clinical operations
• Manage large-scale transformation initiatives involving workflow redesign, system integration, data migration, operational readiness, and change management
• Translate strategic objectives into actionable project plans with clear scope, timelines, financial targets, and measurable outcomes
• Manage a high-volume portfolio of large, cross-functional projects with significant operational, clinical, technical, financial, and regulatory interdependencies
• Translate operational and clinical requirements into executable implementation plans with technology teams and vendors
• Ensure AI solutions align with clinical operations, compliance standards, audit requirements, and user adoption objectives
• Partner with executive and senior leaders to drive alignment, facilitate decision making, remove barriers, and ensure accountability across stakeholder groups
• Standardize and apply project management best practices, tailoring methodologies as appropriate to initiative complexity and scope
• Establish and maintain project governance structure, including steering committees, status reporting, risk management, and escalation pathways
• Proactively identify and mitigate risks related to cost, scope, timelines, regulatory compliance, operational disruption, and organizational readiness and adoption
• Monitor and report on initiative performance, operational impact, financial benefits, and realization of return on investment
• Ensure projects are executed in accordance with Healthfirst policies, regulatory requirements, internal controls, and quality standards
• Drive effective change management to support adoption, sustainability, and realization of operational and business outcomes
• Provide clear, concise executive-level communications and presentations regarding project status, risks, dependencies, deliverables, and realized value
• Mentor and support Project Coordinators and Project Managers through coaching, project guidance, and operational leadership
• Perform additional duties as assigned

Minimum Qualifications:

• Bachelor’s degree from an accredited institution or equivalent work experience

• HS Diploma or GED from an Accredited Institution

• Prior experience leading medium-to-large-scale, clinically focused projects within healthcare or health insurance
• Demonstrated experience delivering AI-enabled platforms, advanced analytics solutions or new software platforms solutions within healthcare operations
• Experience managing enterprise software implementations with vendors, systems integrators, and internal IT teams
• Experience requiring executive presence to influence decisions and drive alignment across senior leaders and diverse stakeholder groups
• Demonstrated expertise managing projects with significant operational and technology dependencies requiring analytical, communication, and problem-solving skills
• Experience applying project delivery methodologies, with proven ability to tailor approaches depending on goals/initiatives

 Preferred Qualifications:

• Master’s degree or advanced-level certification such as Project Management Professional (PMP), Program Management Professional (PgMP), Six Sigma, or Lean
• Experience working in a Scaled Agile Framework (SAFe) environment
• Knowledge and/or experience with multiple Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing
• Experience with application and/or systems implementations or upgrades 

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $122,900 - $188,020

• All Other Locations (within approved locations): $105,100 - $160,480

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.