Job Details

The Senior Project Manager leads multiple highly complex, cross-functional projects that advance organizational priorities. This role facilitates alignment among enterprise-wide stakeholders to achieve shared goals, resolve conflicting interests, and deliver measurable outcomes. The Senior PM owns the full project lifecycle — from initiation through execution and post-implementation — while mentoring junior PMO staff and contributing to broader process improvement initiatives.

Job Description

Summary
The Senior Project Manager leads multiple highly complex, cross-functional projects that advance organizational priorities. This role facilitates alignment among enterprise-wide stakeholders to achieve shared goals, resolve conflicting interests, and deliver measurable outcomes. The Senior PM owns the full project lifecycle — from initiation through execution and post-implementation — while mentoring junior PMO staff and contributing to broader process improvement initiatives.

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Serve as the primary point of contact for business and technical stakeholders across departments, vendors, and executive leadership.
• Build and maintain project schedules, resource plans, and risk mitigation strategies.
• Lead multiple, enterprise-wide projects with significant complexity, visibility, and impact.
• Develop and maintain strong working relationships with management, vendors, cross-functional team members, and other stakeholders.
• Monitor and manage project budgets, resource allocations, and vendor contracts; make necessary course corrections to meet financial targets.
• Prepare and contribute to business development and project management artifacts (e.g., RFPs, SOWs, project charters, timelines, evaluation frameworks).
• Work with Executive Sponsors and project leads to develop comprehensive project charters outlining scope, objectives, timelines, and success metrics.
• Communicate effectively with both technical and non-technical (internal and external) audiences to ensure shared understanding of scope, risks, and dependencies.
• Provide leadership to a diverse, matrixed project team which may include other Project Management staff as well as all levels of management.
• Facilitate effective project status meetings, steering committees, and executive briefings.
• Collaborate with business owners and IT to ensure systems and solutions deliver meaningful value and ROI.
• Represent the PMO in cross-departmental forums and serve as a trusted advisor to leadership on key initiatives.
• Lead process improvement and business process re-engineering efforts that uncover operational efficiencies and may initiate new project work (when needed).
• Demonstrate advanced expertise in time management, facilitation, organizational communication, and negotiation to achieve project goals.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree in a related field, or equivalent combination of education, training, and relevant professional experience.
• 5 years of progressive project management experience, with demonstrated success leading large-scale, complex initiatives.
• Strong leadership, communication, and conflict resolution skills.
• Proven ability to manage multiple projects in a fast-paced, matrixed environment.
• Strong analytical and financial acumen, including budget tracking and resource forecasting.
• Knowledge of Agile, Waterfall, and hybrid project methodologies.

Preferred Qualifications

• Master’s Degree
• Less than 1 year of experience in healthcare, payer systems, or highly regulated environments preferred.
• Proficiency with modern project management tools preferred (e.g., MS Project, Jira, Smartsheet, ServiceNow, etc.).
• PMP - Project Management Professional - Project Management Institute

Additional Qualifications

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
• Compliance Statement: Compliance with all applicable rules, regulations and laws is a condition of employment. Employees must read and sign, both the Business Code of Conduct and the Personal Standard Code of Conduct, and are expected to perform their duties ethically and honestly.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Health Partners Plans, Inc.

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.