The RoleAs a Senior Project Manager at Archistar, you will lead end-to-end implementation and delivery projects for government customers across the United States.
You'll serve as the primary delivery lead between customers and internal teams - ensuring projects are delivered on time, within scope, and aligned to customer outcomes.
This role combines:
- enterprise software implementation
- stakeholder management
- customer delivery leadership
- change management
- cross-functional coordination
You'll work closely with Product, Engineering, Customer Success, and government stakeholders to deliver high-impact technology solutions in complex and politically sensitive environments.
We're looking for someone who is:
- highly organized
- proactive and execution-focused
- technically confident
- customer-oriented
- experienced navigating enterprise or public sector delivery environments
What You'll be Responsible ForLead Enterprise Implementations- Own end-to-end delivery of government implementation projects from contract signature through go-live and post-launch support
- Develop and manage project plans, timelines, milestones, risks, dependencies, and delivery outcomes
- Ensure implementations are delivered successfully against scope, budget, and customer expectations
- Drive accountability across both customer and internal stakeholder groups
Manage Customer Relationships- Act as the primary delivery contact for government customers and strategic partners
- Build trusted relationships with stakeholders across executive, operational, and technical teams
- Facilitate project governance meetings, steering committees, status reporting, and executive communications
- Proactively identify and resolve delivery risks, blockers, and escalations
Coordinate Cross-Functional Teams- Partner closely with Product, Engineering, and Technical teams to translate customer requirements into actionable implementation plans
- Coordinate internal and external stakeholders to ensure alignment throughout delivery
- Support deployment of AI-powered planning and permitting solutions within customer environments
Drive Change Management & Adoption- Support customer readiness, stakeholder alignment, training coordination, and end-user adoption activities
- Help customers successfully navigate operational and organizational change associated with digital transformation initiatives
Improve Delivery Operations- Monitor project performance and implementation health across multiple concurrent projects
- Ensure customer acceptance milestones are achieved to support invoicing and revenue recognition
- Contribute to continuous improvement of delivery methodologies, implementation processes, and operational frameworks
- Collaborate with global teams across the United States, Canada, and Australia
RequirementsRequired Experience- 8+ years of experience in project management, implementation management, or program delivery within a customer-facing technology environment
- Proven experience delivering enterprise SaaS or software implementation projects
- Experience managing complex stakeholder environments across multiple teams and levels of seniority
- Strong understanding of Agile, Waterfall, or hybrid delivery methodologies
- Excellent communication, facilitation, and executive stakeholder management skills
- Demonstrated ability to manage project timelines, budgets, risks, and competing priorities
- Experience partnering closely with technical, engineering, and product teams
- Ability to manage multiple concurrent projects in fast-paced, distributed team environments
Preferred Experience- Experience working with local government agencies, public sector organizations, or regulated industries
- Experience supporting digital transformation or organizational change initiatives
- Familiarity with public sector procurement, governance, or compliance environments
- Experience in GovTech, PropTech, civic technology, urban planning, infrastructure, or smart city environments
- Knowledge of permitting, planning, land use, or development workflows is a strong plus
Education & Certifications- Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field preferred
- PMP, PRINCE2, Agile, Scrum, or equivalent project management certifications are highly regarded
BenefitsWhy Join Archistar?Meaningful, Mission-Driven WorkHelp governments and communities address housing affordability and planning challenges through innovative technology.
Work on the Cutting Edge of AIJoin a fast-growing company delivering AI-powered solutions that are transforming planning and permitting systems globally.
High-Impact Enterprise ProjectsWork directly with public sector leaders and help shape how modern governments adopt technology.
Collaborative Global TeamPartner with talented colleagues across the United States, Canada, Australia, and beyond in a highly collaborative environment.
Career Growth & OpportunityJoin a scaling international company with strong momentum and significant opportunities for professional growth and leadership development.
Flexible Remote WorkThis role is fully remote within the United States, with occasional travel for customer meetings, conferences, and team collaboration.
Competitive Compensation & BenefitsWe offer a competitive salary, bonus opportunity, equity participation and comprehensive benefits package.
LocationRemote - USA (preferrably West and/or East Coast)
Join us in transforming how local and state governments support community development and housing initiatives through innovative AI solutions.
How to ApplyIf you're excited about using technology to modernize government systems and help solve the housing crisis, we'd love to hear from you.
Please submit your resume and a brief cover letter outlining your experience and interest in the role.
Contact:Gita Coorey
VP People & Culture
Join us in building smarter, faster, and more sustainable planning systems for the future.