The Project Manager ("PM") acts as the liaison between the attorneys, clients, technical staff, and eDiscovery service providers. Operating as an in-house consultant, the PM communicates with attorneys and clients to understand their needs and balances the demands of the attorneys, clients, and technical staff to provide the best possible cost-effective, automated approach to litigation management. The PM is the primary point of contact for case teams requiring litigation support tools and/or services, including matters that increasingly rely on advanced analytics, generative AI, and digital forensics workflows across the EDRM lifecycle.
Responsibilities - Perform client billable support services, including advising legal teams and clients with respect to collection, processing, review, and production of electronically stored information (ESI).
- Perform all Relativity database functions, including designing and loading databases, assigning security, configuring and applying TAR and analytics, supervising batch and port process, maintenance, and upgrades.
- Provide consulting to attorneys and clients on eDiscovery issues in consultation with the E-Data Consulting Group ("EDCG") management, including matter-specific guidance on intellectual property litigations (such as patent, trade secret, and copyright disputes) involving source code productions, technical document collections, and heightened confidentiality and protective order requirements.
- Work with EDCG management to ensure that case teams are using appropriate, innovative, efficient, and cost-effective technologies to manage the discovery process, including evaluating, piloting, and operationalizing generative AI and large language model capabilities within Relativity and other review platforms, and advising attorneys on the defensible and ethical use of such tools.
- Manage vendors on a project basis to assure that high-quality data deliverables and services are provided within negotiated schedules and budgets.
- Coordinate the collection, processing, review, and production of paper and electronic discovery, including coordinating with internal and third-party computer forensics specialists to ensure defensible identification, preservation, and chain-of-custody for ESI collected from custodian devices, enterprise systems, mobile devices, and cloud-based sources.
- Apply quality control processes and improvements for the discovery process.
- Conduct training and advise legal staff members on the efficient use of Relativity and other litigation tools, including emerging generative AI features, in consultation with EDCG management.
- Review and analyze vendor bills in consultation with EDCG management and manage communications with case teams concerning same.
- Participate in industry-specific organizations and stay current with developments in litigation support, including case law and emerging guidance on the use of AI in discovery.
- Help develop best practices, policies, and procedures to ensure the efficient and consistent delivery of eDiscovery services to the firm's attorneys.
- Ability to travel as necessary.
- Assume additional responsibilities as requested.
- This role requires 60% in-office presence; remote work is permissible 40% of the time.
Qualifications - Bachelor's degree required.
- Five or more years of litigation support experience in a project management role.
- Prior experience working in a law firm litigation support department using an automated litigation support system required.
- Demonstrated expertise with litigation technology applications and understanding of the discovery process as well as analytics, AI, and TAR.
- Hands-on experience leveraging generative AI and large language model tools in the eDiscovery workflow - for example, in early case assessment, accelerated document review, privilege screening, or document summarization - is a strong plus, including the ability to evaluate where such tools succeed and fail and to advise legal teams on safe, ethical, and defensible implementation.
- Working familiarity with computer forensics concepts and defensible forensic data collection practices - including chain of custody, preservation protocols, forensic imaging, and coordination with forensic technicians on collections from custodian devices, mobile devices, servers, and cloud sources - is also important.
- Prior experience supporting intellectual property litigations (including patent, trade secret, and copyright disputes), with exposure to the discovery of source code, highly technical documentation, and other sensitive ESI under protective orders, is strongly preferred.
- Proven project and people management skills, including the ability to accurately estimate time required for project completion and the ability to appropriately align resources to ensure successful execution.
- Excellent written and verbal communication skills, with the ability to translate technical concepts for attorneys, clients, and non-technical stakeholders.
- Strong organizational and administrative skills.
- Excellent attention to detail and ability to execute through to completion.
- Creative problem-solving skills, reasoning ability, and a logical thought process.
- Ability to work under pressure, prioritize competing demands, and meet various deadlines.
- Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
- Ability to work independently and as part of a team.
- Outstanding sense of customer service.
- Enthusiastic, proactive, and positive attitude.
- Ability to handle confidential matters with discretion.
- Must be self-motivated to produce quality work.
- High level of integrity and honesty.
- Excellent computer skills, including advanced proficiency in using Relativity, and preferably RelativityOne, and other software for litigation purposes.
- Experience with other eDiscovery applications such as Reveal/Brainspace, DISCO, and Opentext is also a plus, as is exposure to generative AI-enabled review features and integrations within these platforms.
- Ability to quickly get up to speed and master new applications and software is critical.
- Flexibility to work overtime is required.
This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.
The Salary range for this position in the Boston office is: $125,000-$150,000
Physical Demands: This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.
