7+ years of project management experience in a technical environment.
Proficient in using project management methodologies and tools, specifically Ascential Production System (APS).
Strong understanding of contract management and customer relationship dynamics.
Exceptional communication skills, both written and verbal.
Proven ability to manage budgets and financial performance effectively.
Responsibilities
Lead and manage end-to-end project execution across various work streams.
Create and maintain comprehensive project plans detailing scope and timelines.
Utilize APS for full lifecycle project management from planning to closeout.
Monitor project budgets, identify variances, and implement corrective actions.
Proactively manage project risks, documenting and escalating as necessary.
Act as the primary contact for customers regarding project scope and deliverables.
Collaborate with cross-functional teams to ensure project alignment and execution.
Benefits
Generous professional development and training opportunities.
Access to a supportive and collaborative work environment.
Participation in ongoing process improvement initiatives.
Opportunity to engage in cross-functional projects and enhance skills.
Full Job Description
Project Leadership & Execution
Lead complex projects end-to-end - from order through final customer acceptance - across both Design Build (DB) and Build to Print (BTP) work streams, with full accountability for scope, schedule, budget, and quality.
Develop and maintain detailed project plans including scope, objectives, deliverables, timelines, and resource allocation.
Utilize the Ascential Production System (APS) to manage the full project lifecycle - planning, execution, monitoring, and closeout.
Fully accountable for project budgets and cost performance; identify variances and taking corrective action when deviations occur.
Proactively identify, document, and manage project risks and issues; implement mitigation strategies and escalate as appropriate.
Customer & Contract Management
Serve as the primary customer contact for all matters related to scope, deliverables, timelines, and issue resolution; understand the customer's organizational structure and identify the key decision makers in the process.
Serves as a secondary customer contact for technical matters, enabling direct engagement with technical owners as needed.
Navigate customer stakeholder relationships proactively - knowing when to engage the right contacts to resolve issues, obtain approvals, and maintain project momentum.
Review and manage project contracts to ensure clarity of deliverables, responsibilities, and obligations.
Ensures all customer-facing program documentation and deliverables are met, including Functional Design Specifications, Acceptance Test Plans, and milestone packages.
Maintain accurate records of customer interactions, project activities, and key milestones.
Cross-Functional Collaboration
Work closely with Application Engineering, Engineering, Supply Chain, Assembly, and other cross-functional teams to ensure coordinated project execution.
Serves as trusted advisor to ensure alignment on priorities, risks, and delivery expectations.
Support procurement and production readiness to ensure materials and resources are available to meet project timelines.
Ensure smooth project handover to Customer Service and the customer at closeout, with fully documented and agreed-upon action items.
PMO & Process Development
Approximately 15% of the Senior Project Manager's time is invested in contributing to the Ascential Production System (APS) and PMO- actively improving the tools and processes that drive organizational delivery performance.
Identify process improvement opportunities based on project execution experience and share insights with the broader PMO team.
Maintain disciplined project documentation and reporting standards to support organizational visibility and continuous improvement.
