Abbott

Senior Project Lead Quality Assurance - Columbus, OH

Abbott • $78K — $156K *
Columbus, OH 43230In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Data Analytics, Statistics, Engineering, or equivalent.
  • 1-3 years of experience with Power BI, Minitab, and data analytics tools.
  • Proven track record in continuous improvement and risk reduction.
  • Strong leadership abilities with goal-setting and feedback skills.
  • Ability to thrive in a fast-paced, changing environment.

Responsibilities

  • Perform routine tracking and trending of complaint data.
  • Complete high-accuracy metric reporting and lead trend meetings.
  • Develop and run ad hoc data reports.
  • Establish annual complaint thresholds using statistical analysis.
  • Demonstrate project management capabilities by leading defined projects.

Benefits

  • Comprehensive health and wellness benefits for employees and their families.
  • Opportunity for frequent professional development through training initiatives.
Full Job Description
Senior Project Lead Quality Assurance

The Opportunity

Our location in Columbus, OH currently has an opportunity for a Project Lead Quality Assurance.

As a Senior Project Lead within QA, the individual will be responsible for supporting the complaint management quality system. In this role the individual will be responsible for tracking, trending, analytics, and metric reporting for global complaint data. Additionally, the individual will be expected to develop into a division SME for complaint management; identify and lead process improvement projects for our complaint handling process; and oversee the data used in the complaint handling process to drive compliance. The candidate must be capable of working under general direction while leveraging input from manager and stakeholders. The candidate must demonstrate the willingness to learn the business, challenge the status quo and balance priorities while keeping a positive and inquisitive mind-set. The role is critical in sustaining the business's ability to appropriately process complaints, analyze complaint data, and detect potential signals for AN product on market (globally).

WHAT YOU'LL DO
  • Perform routine tracking and trending for complaints. Evaluate complaint data to make proposals and decisions. Elevate concerns appropriately.
  • Review trending decisions and investigations.
  • Complete metric reporting with a high level of accuracy.
  • Lead department trend meetings.
  • Create QRs in ABTRAQ for tracking and trending.
  • Develop, design, and run reports and data to fulfill ad hoc requests. Determine the best approach for extracting data to fulfill requests.
  • Establish annual complaint thresholds using statistical data analysis.
  • Own PowerBI and COGNOS reports. Offer improvement recommendations to streamline and simplify.
  • Work with IT to plan and execute validation changes and proposed changes.
  • Perform user acceptance testing for IT systems supporting complaint management such as Trackwise, DataMart, and Power BI.
  • Support the development of user requirements for IT systems, reports, and databases.
  • Help users obtain access to owned systems and maintain user groups.
  • Register agency complaints as needed.
  • Understand the full complaint process including review and approval of access requests.
  • Monitor data to ensure it is correctly loaded. If discrepancies are found, follow through with clean up and ensure correct information is reloaded.
  • Initiate IT tickets to correct data loading errors and notify impacted users
  • Demonstrate basic project management skills by acting as a project lead on small to medium, well defined projects.
  • Provide guidance to less experienced staff.
  • Plans, organizes, and prioritizes own daily work routine to meet established schedule.
  • Exercises authority and judgment within defined limits to determine appropriate action.
  • Oversees operational implementation of quality assurance strategies.
  • Completes the assessment of potential risks, ensures compliance, and gives recommendations to management.
  • Participates in audits and regulatory inspections.
  • Makes recommendations for continuous improvement opportunities with data reports and modeling.
  • Identifies opportunities to improve the efficiency and effectiveness of the systems and processes being examined (process improvement/reengineering projects).
  • Provide training and feedback to the business for PowerBi reports and procedurally driven initiatives.
  • Maintain Division complaint responsibilities for the database used for FDA reporting
  • Manage available sites and corresponding data in the DataMart (adding and removing new sites and lines)


Required Qualifications
  • Bachelor's Degree in Data Analytics, Statistics, Engineering, or equivalent.
  • 1 - 3 years of Experience with Power BI, Minitab, and other data modeling and data analytics tools.
  • Demonstrated performance and results in continuous improvement efforts and risk reduction.
  • Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.
  • Ability to work effectively within a team in a fast-paced changing environment.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
  • Multi-tasks, prioritizes and meets deadlines in timely manner.
  • Strong organizational, planning, and follow-up skills and ability to hold others accountable.


Preferred Qualifications
  • Experience in an AN plant.
  • Experience in audits from regulatory and certification bodies.
  • Experience in software verification and validation.
  • Experience supporting a global team.
  • Demonstrated and impactful project management skills.
  • Experience with Cognos/SQL, Access, and database development.


MISC:
  • This is an on-site role - not a remote role.
  • There is no relocation provided for this role.
  • Please note this position could be a grade 15 based on qualifications


Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Operations Quality

DIVISION:
ANSC Nutrition Supply Chain

LOCATION:
United States > Columbus : 2900 Easton Square Place

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
No

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Healthcare
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ
ABT
* Ladders Estimates

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