JOB SUMMARY
Are you an experienced Project and Change Manager with an agile mindset, passionate about leveraging Project and Change Management best practices to ensure successful delivery and adoption of large initiatives in a dynamic organization? We are looking for an experienced Project and Change Manager to join our highly collaborative Program and Change Management Office (PMO/CMO). We support in-house teams of engineers, project analysts, and business stakeholders in managing solution implementation and adoption through the entire project life cycle.

Key Responsibilities
• Contribute to the implementation, maintenance, and enhancement of the organization's governance framework, standards, policies and procedures.
• Facilitate portfolio governance cadence events (governance councils, review boards, etc.) for monitoring and tracking the portfolio, with business and technology leadership multiple levels of the organization.
• Contribute to the build, maintenance, and enhancement of reporting that supports the governance framework, leveraging various data sources and being comfortable with both standard reporting tools and more ad hoc, "home grown" approaches.
• Facilitate and drive senior-level decision making through transparency and data/visualization.
• Provide rich, data-driven analysis on portfolio risks, opportunities, and impacts to organizational leadership.
• Manage multiple concurrent technical and operational projects with broad influence through effective governance, cross-team organization, proactive management of risks, issues, and dependencies, and leadership engagement resulting in outcome realization.
• Lead Change Management efforts, end-to-end, for programs inclusive of: change strategy and plan development, stakeholder analysis and engagement, change impact assessments, communications, training and support from project planning through execution, delivery and adoption.
• Measure, track, and report key performance results to drive business outcomes and informed decision-making.
• Set the right expectations with stakeholders, see around corners, anticipate and mitigate risks and resistance.
• Interact with and influence all levels of the organization.
• Improve project teams' performance by helping them to continuously reflect and improve, encouraging team cohesiveness through leadership and mentoring to facilitate successful delivery.
• Work in a fast-paced, dynamic environment requiring accountability, good judgment, flexibility, and a hands-on approach.
• Work with scrum teams to integrate project and change management activities into sprints in support of their delivery.
• Contribute to the enhancement and delivery of our frameworks (project and change management) in response to the evolving needs of our organization and teams.

Required Qualifications
• Bachelor's Degree or equivalent relevant experience.
• 10+ years of project and change management experience in support of large-scale process and technology projects in large and complex corporate environments (in-house and/or management consulting).
• A passion for Project/Program Management, Change Management and Agile/Scrum and the ability to work across methodologies.
• Demonstrated effective communication, collaboration and leadership skills.
• Ability to communicate complex information clearly to diverse audiences.
• Proven ability to work independently, solve problems and deal with ambiguity.
• Proven ability to influence and lead with and without authority.
• Ability to conform to shifting priorities, demands and timelines and to work independently.
• Results-oriented attitude and ability to follow through on tasks in a timely and responsible manner.
• Strong organization skills and an eye for detail, balanced by an ability to summarize insights and present to various stakeholders across the organization.
• Intellectual curiosity, creativity, and a genuine interest in driving sustainable, positive change.
• Strong proficiency MS Office (Excel, PowerPoint, Word).

Preferred Qualifications
• Experience in full lifecycle Project/Program and Change management for large-scale ERP implementations (SAP, Oracle, PeopleSoft) or other SaaS implementations.
• Experience working in an Agile environment (ideally Scrum) and applying Agile Change Management.
• Experience as a Scrum Master for technical teams focused on facilitating effective events, empowering the team to embrace continuous improvement and process discipline.
• Understanding of Accounting, Order to Cash, Procure to Pay and Payroll processes.
• Big 4 Consulting experience as well as in-house positions.
• Experience with global implementations.

Certifications
• PMP Certification
• PROSCI Certification
• SAFe Certification
• Scrum Master Certification
• Proficiency in MS Project