Microsoft

Senior Program Manager, Supplier Business Operations - Cloud Supply Chain

Microsoft • $116K — $203K *
Redmond, WA 98052In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree in relevant field with significant experience in supply chain operations.
  • Minimum 5-10 years of experience in supply planning, operations, or manufacturing.
  • Expertise in supplier management, particularly within the high-tech industry.
  • Proficiency in integrating AI and analytics into operational processes.
  • Experience in complex global manufacturing environments, particularly in cloud hardware and related fields.
  • Demonstrated analytical decision-making capability and collaboration with global teams.
  • Proven track record in leading supplier escalations, recovery strategies, and continuous improvement methodologies.

Responsibilities

  • Build and maintain trust with supplier executives to enhance collaboration.
  • Develop strategic governance structures to improve supplier performance.
  • Optimize supplier capacity using data-driven planning and strategic investments.
  • Establish clear goals and responsibilities for supplier accountability.
  • Lead supplier management initiatives aligned with business priorities.
  • Monitor supplier performance and act on data-driven indicators for improvements.
  • Drive factory onboarding and capacity expansion efforts collaboratively.

Benefits

  • Comprehensive health insurance plans.
  • 401(k) retirement savings with company match.
  • Generous paid time off and parental leave.
  • Employee discounts and perks.
  • Opportunities for professional development and training.
Full Job Description
Responsibilities
  • Build and maintain trusted relationships with supplier executives to align leadership expectations and enhance collaboration.
  • Develop and implement strategic governance structures such as executive business reviews and operational scorecards to improve supplier performance.
  • Optimize supplier capacity and production readiness through data-driven planning and strategic investments.
  • Ensure supplier accountability by establishing clearly defined goals, responsibilities, and escalation mechanisms.
  • Lead the execution of supplier management initiatives, ensuring alignment with Microsoft's operational and business priorities.
  • Evaluate and monitor supplier performance through accurate data-driven indicators, and institute precise corrective measures when required.
  • Drive enhancements in factory onboarding, supplier management, and capacity expansion in collaboration with stakeholders.
  • Lead decision-making for material allocation, production sequencing, and recovery plans for challenging supplier scenarios.
  • Promote continuous improvement using lean process methodologies to enhance quality, efficiency, and operational capacity.
  • Act as a primary escalation point for critical supplier risks and uncertainties impacting business continuity.


Qualifications

Minimum Qualifications
  • Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 7+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, materials requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, materials requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR equivalent experience.
Other Requirements
    • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
      • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
  • Bachelor's or Master's Degree in Supply Chain, Engineering, or a related field, with at least 10 years of supply chain operations experience.
  • Demonstrated expertise in supplier management, particularly in a high-tech industry.
  • Experience in integrating AI, automation, and analytics into operational workflows.
  • Knowledge in supply chain operations such as capacity planning, sourcing, production control, and logistics.
  • Proven leadership in managing supplier escalations, risks, and recovery strategies effectively.
  • Analytical decision-making abilities and experience with cross-functional global teams.
  • Experience in cloud hardware, hyperscale infrastructure, server, rack, semiconductor, electronics, or other complex global manufacturing environments.
  • Experience managing multiple strategic suppliers and factory sites across regions and time zones.
  • Experience leading new product introduction, product lifecycle transitions, factory qualification, and mass-production ramps.
  • Knowledge of capacity planning, integrated business planning, production control, material readiness, quality systems, fulfillment, and logistics.
  • Experience with supplier commercial strategy, sourcing, contracting, cost management, or business-award decisions.
  • Demonstrated application of Lean, Six Sigma, process transformation, analytics, automation, or AI-enabled operations.


Supply Planning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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