Job Location: US, Remote. Must reside and work within the US.
Job Overview:
The Senior Program Manager serves as a strategic partner to state education agencies and cross-functional teams, driving the successful delivery of complex, multi-stakeholder programs. This role blends client leadership, operational execution, and technical alignment to ensure solutions are delivered effectively, meet client expectations, and adhere to high quality standards.
The ideal candidate brings exceptional program ownership, the ability to navigate ambiguity and risk, and a proven track record of guiding large-scale initiatives from planning through implementation while fostering collaboration across internal and external partners.
Job Responsibilities:
Works with state education department leadership and stakeholders to develop and document project scope, goals, and deliverables, including project dependencies, project plans, budget proposals, communications plan, project scope, project schedule, and milestones.
Anticipates risk and develops mitigation strategies across functional teams.
Uses knowledge of system and process dependencies to identify issues, involve appropriate stakeholders in troubleshooting, and implement solutions.
Interprets and documents software requirements and enhancement requests from clients; captures configuration specifications and works with software team to implement accordingly; performs UAT to ensure client expectations are met.
Assigns tasks and responsibilities to appropriate team members depending on the complexity of the task and skillset of staff; manages the work of subcontractors/vendors as appropriate.
Conducts project post-implementation meetings to identify and document successful and unsuccessful project elements; ensures the application of lessons learned and shares best practices.
Responsible for reviewing and maintaining quality standards; ensures established processes are followed and all outcomes are properly documented; may review current systems and processes for possible improvements and implement process changes as appropriate, including writing policies and/or procedures and training.
Conducts regular internal and external project meetings; develops and delivers progress reports.
Participates in proposal development activities.
Job Requirements:
Bachelors degree required
6+ years relevant experience in a Program Management or related role required
Experience working directly with senior-level clients, government stakeholders, and educators required
Experience working in large-scale assessment or SaaS organization preferred
PMP certification highly preferred
To apply for this opportunity, simply click on the “Apply” button and submit a cover letter and resume.
