Job Area:Operations Group, Operations Group > Program Analyst
General Summary:Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms.
Preferred Qualifications:
• Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field.
• 3+ years of experience creating, scheduling, and maintaining program plans or related experience.
• 2+ years of experience with program management tools.
Principal Duties and Responsibilities:
• Regularly coordinates with internal customers on complex hardware programs to identify and meet demand, track and communicate program status updates, and ensure compliance with processes and guidelines.
• Prepares core meetings under guidance of the Hardware Program Managers and documents key discussion points, project plan changes, and stakeholder needs.
• Contributes to and updates project plans to support SOC programs. This includes managing the priorities, timelines, critical tasks, and stakeholder identification for each task. Tracks the progress and execution of SOC chip deliverables to ensure deadlines are met and identifies and escalates issues that may impact deadlines.
• Manages and communicates changes in program timelines, priorities, and deliverables to stakeholders.
• Identifies risks and issues in limited capacity that occur throughout the program lifecycle, communicates issues to the Hardware Program Manager, and identifies team members needed to determine a solution.
• Gathers, analyzes, and interprets data and program metrics using advanced tools (e.g., macros, pivot tables, charts, graphs) and resolves inconsistencies.
• Maintains and updates databases using advanced aspects of data management tools (e.g., Excel, agile).
• Synthesizes moderately complex data and metrics into a summary of key trends, risks, and changes, and presents results into a report that can be easily understood by key stakeholders.
- Gathers feedback and implements improvements to assigned planning processes, tools, and methods.
- Strong analytical skills, data analysis, critical thinking and problem solving, ability to collect, organize, intepret data, identify trends and patterns to aid in decision making
- Strong written and verbal communication skills, comfortable working across engineering, operations, and management.
- Proficiency with Excel, PowerPoint, and collaboration data management tools(Worfkfront, MS bookings, Tableau etc); experience tracking complex execution schedule plans is a plus, AI tools proficiency is an added bonus
Minimum Qualifications:• Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field.
OR
High School Diploma or equivalent and 1+ year of relevant work experience.
Principal Duties and Responsibilities: • Coordinates with third-parties and/or internal customers on small-scale programs to assess resources, track progress, communicate program status updates, and ensure compliance with processes and guidelines.
• Prepares agendas for review board meetings under close guidance of the Program Manager and documents discussion points, project plan changes, and stakeholder needs.
• Contributes to and updates project plans to support Program Managers or Leads on small programs under supervision that include priorities, timelines, critical tasks, stakeholder identification for each task, and forecasted resource allocation.
• Collects and reports basic budget data.
• Tracks the progress and execution of routine deliverables to ensure deadlines are met.
• Communicates, coordinates, and escalates changes in project timelines, priorities, and deliverables to stakeholders.
• Collects and delivers data and program metrics using basic tools (e.g., macros, pivot tables, charts, graphs).
• Delivers data and simple reports to Program Manager.
• Uses appropriate planning processes, tools, and methods, and provides feedback to the Program Manager.
Level of Responsibility:• Working under close supervision.
• Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).
• Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
• Completing most tasks with multiple steps which must be performed in a specific order; directions or manuals can accurately document the steps necessary to perform the task.
• Exercising some creativity to troubleshoot technical problems or deal with novel circumstances.
• Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.
The responsibilities of this role do not include:
• Providing supervision/guidance to others.
• Budgetary accountability.
• Influence over key organizational decisions.
• Role in strategic planning.
Pay range and Other Compensation & Benefits: $35.19 - $52.79
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer - and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
