Wells Fargo

Senior Product Owner (Senior Lead Product Manager) - HR Systems

Wells Fargo$139K — $239K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in product management or similar roles involving product development and strategic planning.
  • 5+ years of experience with HR Systems like Workday or ServiceNow, ideally in global settings.
  • Proven track record in managing product vision and roadmap execution.
  • Hands-on knowledge of Workday Core HR functions; familiarity with Workday Extend is a plus.
  • Experience in HR Governance, Labor Relations, or similar HR programs with complex workflows.
  • Strong stakeholder management and relationship-building capabilities.
  • Excellent communication and facilitation skills, with a knack for leading workshops and discussions.

Responsibilities

  • Own product vision and multi-year roadmap for HR capabilities focusing on Governance and Labor Relations.
  • Lead product planning, define scope, and establish objectives and key results (OKRs).
  • Collaborate with business stakeholders to translate complex HR processes into tech solutions.
  • Build relationships across departments to influence decisions and manage competing priorities.
  • Guide teams in the entire project lifecycle from requirements gathering to adoption of HR solutions.
  • Oversee integrations and case management capabilities involving Workday and ServiceNow.
  • Monitor execution and performance of the product roadmap, aligning it with enterprise standards and business needs.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Senior Lead Product Manager - HR Systems, to join the HR Transformation & Products Team. This highly senior product owner will lead the strategy, roadmap, and delivery of HR technology capabilities that support HR Governance and Labor Relations, with Workday serving as the core platform and ServiceNow supporting case management and related workflows.

The Senior Lead Product Manager will translate complex Human Resources (HR) business needs into scalable technology solutions, manage delivery through analysts and cross-functional product teams, and ensure that roadmap priorities align with business outcomes, enterprise standards, and risk and control expectations. The portfolio currently supports HR Governance and Workforce Relations function including Labor Relations processes and may evolve as business needs and organizational responsibilities shift.

This role combines HR domain expertise, product management leadership, technical acumen, and strong partnership skills to drive alignment and execution across business and technology stakeholders. The consultant will work collaboratively with stakeholders who may hold competing priorities, using clear communication, sound judgment, and a relationship-oriented approach to drive alignment and execution.

In this role, you will:

  • Own the product vision, strategy, and multi-year roadmap for HR Governance and Labor Relations capabilities, leveraging Workday as the primary platform and ServiceNow for supporting workflows and case management.
  • Lead product planning and execution by defining scope, establishing objectives and key results (OKRs), prioritizing backlogs, and directing analysts and delivery teams against roadmap commitments.
  • Partner with HR Governance and Workforce Relations including Labor Relations and other business stakeholders translate complex business processes, controls, and requirements into scalable technology solutions.
  • Build trusted relationships across HR, Legal, Risk, Technology, product teams, and business leaders to drive alignment, influence decisions, and navigate competing priorities.
  • Lead discovery, requirements gathering, solution design, testing, implementation, and adoption activities to deliver integrated HR technology and workflow solutions.
  • Guide analysts and Agile teams in translating business and technical requirements into features, user stories, acceptance criteria, and delivery plans while managing dependencies, risks, and roadblocks.
  • Oversee Workday, Workday Extend, ServiceNow, integrations, and vendor-supported capabilities to deliver cohesive employee and manager experiences across HR processes.
  • Monitor roadmap execution, product performance, and delivery outcomes while ensuring alignment with HR Product Management standards, enterprise architecture, regulatory requirements, and evolving business priorities.

Required Qualifications:

  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 5+ years of HR Systems experience (e.g., Workday, ServiceNow,  Peoplesoft, SAP, Oracle, or similar) preferably in a global environment with multiple integrations
  • Demonstrated experience owning product vision, roadmaps, backlogs, objectives and key results, and delivery commitments while directing analysts and cross-functional teams.
  • Hands-on experience with Workday, including Core HR or other functional areas; Workday Extend experience is beneficial but not expected.
  • Experience with ServiceNow HR Service Delivery, case management, employee lifecycle workflows, reporting, dashboards, or related ServiceNow capabilities.
  • Ability to use HR domain and technology knowledge to design scalable solutions, translate business needs into a roadmap, and guide implementation through delivery teams.
  • Experience supporting HR Governance, Labor Relations, Employee Relations, employee lifecycle, compliance, or other HR programs involving complex workflows and covered employee populations.
  • Strong stakeholder management and relationship-building skills, including the ability to collaborate with challenging partners, resolve competing priorities, and influence decisions through consensus.
  • Executive-level communication and facilitation skills, with experience leading discovery sessions, workshops, roadmap reviews, and discussions that clarify objectives and drive decisions.
  • Experience operating in an Agile environment and translating business and technical requirements into features, user stories, acceptance criteria, and actionable work for scrum teams.
  • Experience leading complex HR technology initiatives involving integrations, workflow optimization, custom or cloud-configured applications, third-party vendors, risk considerations, and cross-functional dependencies.

Job Expectations:

  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position
  • Ability to travel up to 5% of the time
  • This position is not eligible for Visa sponsorship

Locations:

  • Phoenix, AZ
  • Chandler, AZ
  • Charlotte, NC
  • Minneapolis, MN

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$139,000.00 - $239,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

22 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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